Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,047 total
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Best pet insurance--ever!
I wish I would have found Nationwide pet insurance first. I had another company before them, and a very poor experience. Nationwide has been very prompt with refunds, the returned amount has been correct every time, and I have always had a good experience when I have called. They have been one of the best companies I have ever dealt with. Thank you!
Insurer: Nationwide
By: Cindy
So grateful for Healthy Paws Insurance!
My dog torn his ligament in his hind leg, playing with another dog. We tried medication and rest. While this didn’t work, it was in his best interest to have surgery. I’m am so grateful to have this insurance! The process was simple, I was updated daily on the claim and the check came in the mail promptly. They also sent me a email, wondering how my boy was doing. Much appreciate for their thoughtfulness.
Insurer: Healthy Paws
By: Suzanne
The Best!
We have been with Nationwide for 2 years and they have been the best. Filing a claim is easy, payment is prompt.
Insurer: Nationwide
By: Cynthia
Been using Pets Best for a year now with no complaints
After having Pets Best for a year I'm still happy with the insurance. Their app makes things like checking policy docs and claim status, submitting claims, and changing account and pet info very easy. Most of my claims have been processed within a week or two with direct deposit. They have always been very responsive to my emails with questions about claims. Overall I'm impressed with Pets Best and feel it's been worth it for my mini aussie.
Insurer: Pets Best
By: Mike
Could have been faster
Would like to see more expedient payment
Insurer: Pets Best
By: Alexa
Impressed with prompt payment
My sweet Persians and I have been with Pet's Best for near 10 years now. I'm most impressed with the prompt payment. For me, the returns far outweigh the premiums.
Insurer: Pets Best
By: Barbara
Love your service!
this is my first time utilizing a pet insurance plan. I love how easy it is to make a claim. Payments are made quickly and I couldn't be more pleased!
Insurer: Pets Best
By: Micki
Great Insurance
I have two puppies. One puppy is mischievous and always in to everything. We have had to go to the veterinarian multiple times. When I submitted the bills to the insurance company, they kept me informed of the process and were prompt paying the bills.
Insurer: Pets Best
By: Debra
So Easy & So Quick!
The claim process was so simple and the payment came so quickly! Wish my own health insurance worked like this!
Insurer: Pets Best
By: Beth
Claim Process
The claim submission process has gotten much easier and I love the Chase pay/reimbursement
Insurer: Nationwide
By: Kim