Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,122 total
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I highly recommend this company!
I was at the vets yesterday for a follow-up pancreatitis problem. I paid my account and the receptionist by mistake asked for payment to clinic. While i was still talking to the ladies, Trupanion called and before i got home, the claim had been paid. Quick reimbursement. Great service. I was with another company and once claims were submitted, the deductible went up and the condition was no longer covered. I highly recommend Trupanion.
Insurer: Trupanion Canada
By: Donna
easy to get insurance reimbursement for pet treatments
Reimbursements are easy - the online access is terrific
Insurer: Nationwide
By: Margie
Finally great reimbursement
have been a customer for a long time and never been happy with the reimbursement policies - but this time i was able to meet my deductible and was able to ensure Lexi was completely taken care of.
Insurer: Nationwide
By: Amie
Thank you!
Our dog was diagnosed with cancer in Feb or March. Nationwide is quick in sending checks so we can use that money to continue treatment.
Insurer: Nationwide
By: Mary
Great service
Filing the claim is extremely easy. I was contacted by Trupanion immediately to let me know the claim was received was being reviewed. Payment was prompt. Wish my insurance company was this easy to deal with.
Insurer: Trupanion
By: Joyce
Pain Free Pup / Pain Free Mama
The claims process is very easy. And the coverage is amazing! My dog is able to get the care, diagnosis and pain management medications that he needs. It's a lifesaver to have my little buddy covered!
Insurer: Trupanion
By: Laura
Trupanion Insurance
The claims submitted and then I receive a check a week after. The claim form has to be sent each time. No problem getting to My Vet.
Insurer: Trupanion
By: Stacie
German Shepherd foot surgery.
Excellent very easy to submit claim online quick response and payment.
Insurer: Trupanion
By: Robert
It's simplicity itself.
It's very easy. The vetenarian sends in the claim form and I get payment.
Insurer: Trupanion Canada
By: David
My Rolly
Great communication, fast payment and fabulous customer care.
Insurer: Trupanion Canada
By: Lorale