Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,047 total
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IT was fast and easy!
IT was fast and easy!
Insurer: Trupanion Canada
By: Toni
Process of filing claims.
I've been mailing claims to your office using the postal system, and that has worked well. However, from now on, with the help of our vet's office, I will ask them to fax or email claims which will make the process even easier and faster. I appreciate your concern for pet owners as well as for our pets.
Insurer: Trupanion Canada
By: Carole
TRUE PROFESSIONAL SERVICE
After treatment was completed by our Vet Hospital I was given an itemized billing for professional services rendered. I called Trupanion to ask for assistance in submitting this claim and they immediately sent me a claim form to be completed. I followed their instructions and sent all information back to them for review and processing. The claim was processed and I just received a check for reimbursement less the deductible and services that were not eligible. I am very pleased with the services of Trupanion
Insurer: Trupanion Canada
By: LEILA
Easy all the way through
Super easy from filling out the claim form to submitting all info and approving our deductible. I was very pleased with how easy filing a claim was!
Insurer: Trupanion Canada
By: Brenda
Easy and efficient
Everything is easy from enrolling, sending a claim, getting an advice.
Insurer: Nationwide
By: Florence
Recommend it!
Healthy Paws has been a life saver for my family. We felt comfortable with the claim process. The whole process could be completed with my phone App. In most cases, it took us less than 2 weeks to get the money cheque. The insurances are reimbursement based, I ended up being reimbursed for more than $1200 with their unlimited lifetime claims.
Insurer: Healthy Paws
By: Nikki
Best thing I did was to get insurance for my 3 dogs.
Nation Wide makes it very easy to submit a claim, they are very prompt in payment. I have 3 dogs and Vet bills can be very expensive.
Insurer: Nationwide
By: Patti
Ease of submitting a claim
I was very pleased with the ease of submitting a claim for my dog's recent veterinarian visit. I had only to photograph my bill, and send it in. I talked to a very friendly and helpful Figo employee who told me exactly what I needed to do. She was very interested in my dog's health problem, and the treatment prescribed by the veterinarian. i'm happy that it is so simple and easy to submit claims to Figo.
Insurer: Figo
By: Adrienne
The company sent me a email they needed something I did it right away and the have waited until I call to push my claim in so now it's months later and still haven't gotten reimbursed
The company sent me a email they needed something I did it right away and the have waited until I call to push my claim in so now it's months later and still haven't gotten reimbursed
Insurer: Trupanion Canada
By: Monica
Happy Customer
Extremely prompt processing and payment. I am so happy we have Trupanion for Levi.
Insurer: Trupanion Canada
By: John