Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

14,122 total


August 01, 2019

Easy Claim Process

I’ve had pet insurance on both of my dogs because it’s offered through work and I love them like children. I’ve had to submit claims twice thus far and in both cases the claims were handled quickly, explained well and my checks were received promptly. Nationwide Insurance makes me feel like whatever my pets need or get into that they shouldn’t have, I don’t have to chose between expensive vet care or my dogs.

Insurer: Nationwide

By: Shelbie

Useful
August 01, 2019

Great company!

Submitting claims has been very easy and have gotten reimbursed in a timely manner. Thank you so much!

Insurer: Nationwide

By: Cathy

Useful
August 01, 2019

Excellent pet care coverage

My dog Lizzy has been covered by Nationwide since she was a puppy of 11 weeks old. All insurance submissions are easy to submit and payout has been excellent. Friends who have pets referred me to Nationwide. Great service.

Insurer: Nationwide

By: Ruth

Useful
August 01, 2019

Lightning Fast/ easy peasey reimbursement

Brought my girl to be spade shortly after purchasing this insurance. I was a bit spectacle on the whole process and doubted what it would actually cover in the end. I paid my $250 out of the claim for the year and was reimbursed 90% of the whole cost. I could t asked for me a more seamless and fast process. Glad I plunged for the insurance

Insurer: Nationwide

By: Stephanie

Useful
August 01, 2019

Nationwide continues to care about pet owners

Nationwide pet insurance does in fact take pride in their service to pet owners. Not the fastest when it comes to payments, but they are very thorough. I would continue to use their services.

Insurer: Nationwide

By: Mark

Useful
August 01, 2019

Nationwide Pet Insurance is great!

Nationwide was very quick reimbursing us after our claim. We are so glad we chose Nationwide!

Insurer: Nationwide

By: Teresa

Useful
August 01, 2019

VERY SATISFIED

I have always received prompt payment of any claims submitted. VERY SATISFIED them.

Insurer: Pets Best

By: Donna

Useful
August 01, 2019

Very responsive

Pet's Best is always very responsive after I send in a claim. I immediately know the claim has been received, and I receive emails if there are any problems that arise during the claims process. Payment I on the claims is usually very expedient. Y'all are doing a great job. Thank you.

Insurer: Pets Best

By: Lisa

Useful
August 01, 2019

Love it

It was so convenient that now the vets office can use the insurance off my bill instead of having to wait to be reimbursed.

Insurer: Trupanion

By: Kristopher

Useful
August 01, 2019

Happy Pet Mom

Always a quick reply and payment...keep up the good work. Thank You!!

Insurer: Trupanion

By: susan

Useful

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