Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,047 total
Other Categories
The company sent me a email they needed something I did it right away and the have waited until I call to push my claim in so now it's months later and still haven't gotten reimbursed
The company sent me a email they needed something I did it right away and the have waited until I call to push my claim in so now it's months later and still haven't gotten reimbursed
Insurer: Trupanion Canada
By: Monica
Happy Customer
Extremely prompt processing and payment. I am so happy we have Trupanion for Levi.
Insurer: Trupanion Canada
By: John
Thank you Trupanion!
Once our claim was processed we received our money back within a couple days! Peace of mind knowing everything was handled professionally and quickly when we were busy taking care of our sick pup!
Insurer: Trupanion Canada
By: Diana
The whole process was fast and easy!
The whole process was fast and easy! Awesome experience!!!!!
Insurer: Trupanion Canada
By: Carol
Great Pet Insurance
Very easy to submit a claim and quick payment. Have recommended Trupanion to friends who were thinking of getting pet insurance.
Insurer: Trupanion Canada
By: Joanne
Great review of Trupanion pet insurance.
Calling w a question is always handled extremely positively. Quickest reimbursement for eligible expenses.
Insurer: Trupanion Canada
By: Shelley
Painless!
Great job, easy quick and painless. All approved straight through my vet in a mater of minutes.
Insurer: Trupanion Canada
By: Traci
Trupanion Express
Love your Trupanion Express. First time we've used it.
Insurer: Trupanion Canada
By: Jim
Glad my Vet was able to direct bill.
We had unexpected Vet expenses. It was super easy to submit a claim. They do direct billing. I paid my portion and trupanion paid my Vet directly. I got an email with the break down. Overall it was a simple process.
Insurer: Trupanion Canada
By: Ashley
Best pet insurance hands down!!
We are so happy to have chosen Healthy Paws for our pet insurance. It is so convenient to be able to send claims from my phone. The direct deposit is wonderful, and the payments are relatively quick. They always answer any questions I have promptly when responding to any email I send. It is always hard to go through health issues with pets, choosing Healthy Paws has made things a little easier. I highly recommend this company.
Insurer: Healthy Paws
By: Janine