Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,047 total
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Nothing but the best for my Fur Baby
My cat was hospitalized 3 times in 2 months and each time I was reimbursed so quickly. What a relief to be able to tell the vet what ever you have to do, knowing it will be covered.
Insurer: Nationwide
By: Rachel
If you have a pet you need pet insurance
I have three dogs and they are all covered by Nationwide Pet Insurance, besides reimbursement for annual preventatives and check-ups I have the piece of mind that if something catastrophic happens my decision is based on what is best for my furry babies and not what is affordable. Nationwide Pet Insurance makes it extremely easy to file a claim, check on the status of claims and refunds can be directly deposited back into your account. The entire claims process is quick and easy with explanations stated clearly.
Insurer: Nationwide
By: Shannon
Great service
You guys are really great, and the timeliness of paying claims is fantastic. Would be great if claim submission, particularly via electronic submission, was simpler.
Insurer: Nationwide
By: Andrew
Best insurance ever
We have had numerous claims, and each one has been handled expertly and expediently. We’ve actually gotten paid more than we thought on some occasions. This is really great insurance for your pet we love it
Insurer: Nationwide
By: Fen
Took Too Long!
This whole process just took too long in my opinion. From Oct 28 to Dec. 10 TOO LONG!
Insurer: Pets Best
By: Luci
Easy experience
Filed my claims electronically and they were paid easily
Insurer: Nationwide
By: Mary
Healthy Paws was the best decision we made
We rescued our first dog in September 2019. My friend told me about Healthy Paws and I signed up. The sign up process was easy and the rates are very affordable. Little did I know 3 months later Carl would need surgery. We had many vet and ER visits before the surgery. This was a huge expense we weren’t expecting.The claim and payment process is easy and straight forward. They followed up to see how Carl was doing. I would highly recommend Healthy Paws!
Insurer: Healthy Paws
By: Jenn
I haven’t received payment yet.
Still awaiting payment
Insurer: Nationwide
By: Becky
IT was fast and easy!
IT was fast and easy!
Insurer: Trupanion Canada
By: Toni
Process of filing claims.
I've been mailing claims to your office using the postal system, and that has worked well. However, from now on, with the help of our vet's office, I will ask them to fax or email claims which will make the process even easier and faster. I appreciate your concern for pet owners as well as for our pets.
Insurer: Trupanion Canada
By: Carole