Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,047 total
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Happy with Nationwide !
Nationwide is easy to submit claims online. They process claims fast and have great customer service when I call.
Insurer: Nationwide
By: Jacky
So glad we have pet insurance!
My dog was bitten by another dog and had to have his wounds cleaned and stitched (actually stapled.) It was very expensive. I filled out a claim and within a few weeks, we were reinbursed for a significant part of the bill.
Insurer: Nationwide
By: Sue
The best insurance claim experience I have ever had.
Nationwide Per Insurance has been an exceptional experience. Submitting claims via VitusVet App is seamless and I just signed up for electronic payment. Excellent. Our human health insurance is light years behind and is one of the best known and widely accepted.
Insurer: Nationwide
By: Nicole
Easy peasy claim submission and reimbursement
Took 7 month old puppy to the vet with severe diarrhea. Sent home with flagyl and Panacure to address possible parasitic infection. Submitted claim and was promptly paid. Thanks for making vet payment easy.
Insurer: Nationwide
By: Molly
You guys are amazing!
Easy to submit claim and very fast at sending money back to us
Insurer: Nationwide
By: Janine
Happy Cat Lady
So easy to do online. And receive response by the next day and reimbursement within a week or 2
Insurer: Trupanion Canada
By: Carmela
Because you offer quick fair service and my cheque came really soon after my claim
Because you offer quick fair service and my cheque came really soon after my claim
Insurer: Trupanion Canada
By: Corrie
L. Wong
Claims process is very easy and efficient. Payment was made within five days.
Insurer: Trupanion Canada
By: Laurie
Excellent customer service paid account directly and same DOS
Excellent customer service, paid account directly and same DOS
Insurer: Trupanion Canada
By: Benji
Quick Turnaround for Reimbursement
The vet submitted the bill and Trupanion issued a check to us the very next day!
Insurer: Trupanion Canada
By: Kathryn