Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,122 total
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Very helpful
Everything went smoothly with the claims. Have also used the pet helpline very useful bM
Insurer: Nationwide
By: Mark
Excellent service, thank you!
I have really appreciated your efficient review and reimbursement for the health maintenance and treatment of my two dogs. They are family to us and it is much easier to budget monthly payments than to get surprise (and usually higher) vet bills. Thanks again!
Insurer: Nationwide
By: Lisa
Very pleased with coverage.
I'm very pleased with the coverage. No hassle getting the reimbursement. I like it that it is deposited right into my checking account.
Insurer: Nationwide
By: Betty
Always helpful
Always helpful. Timely payment of claims. Truly care about how our cat was doing.
Insurer: ASPCA
By: AMY
Good communication and prompt payment of claim.
Good communication and prompt payment of claim. Thank you!
Insurer: Trupanion
By: David
The Platinum Standard
The unequaled, Platinum Standard of Service that Trupanion provides is, in a phrase, “beyond incredible!” From the reasonable premiums to the ease of claim submission to the personal manner when speaking with representatives, Trupanion sets the highest of standards!
Insurer: Trupanion
By: Dr
Claim Process
THE ONLY THING I WOULD WANT CHANGED TO MAKE THIS A BETTER EXPERIENCE IS THAT THIS INSURANCE BE HANDLED LIKE OUR INSURANCE. I DON'T LIKE THAT YOU HAVE TO PAY IN FULL UP FRONT. I HAVE BEEN FORTUNATE ENOUGH TO BE ABLE TO DO THAT BUT PAYING OVER A THOUSAND DOLLARS UP FRONT IS NOT EASY AND I AM SURE IT IS IMPOSSIBLE FOR ALOT OF DOG OWNERS. I SUGGEST NATIONWIDE LOOK INTO PAYING THE VET DIRECTLY TO HELP EASE THE PAIN. AS IT IS, IT'S DIFFICULT DEALING WITH A SICK OR HURT PET AND HAVING TO WORRY IF YOU WILL BE ABLE TO PAY FOR SERVICES NEEDED.
Insurer: Nationwide
By: LAURA
So Far So Good!
I recently submitted a bunch of claims electronically and the turn around time for reimbursement was very fast. I procrastinated about sending in the forms but once I did, I was really impressed with the response from the company and how fast I received payment. I heard good things about Nationwide Pet and they are proving to be as good as they/and others say they are.
Insurer: Nationwide
By: Laurie