Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,047 total


December 18, 2019

Mass biopsy claim

Took care of our claim quickly and professionally. Felt more confident being able to proceed with biopsy knowing Trupanion would be able to help!

Insurer: Trupanion Canada

By: Sasha

Useful
December 18, 2019

You were highly recommended to me.

You were highly recommended to me...only used insurance once since I had it for Mira...payment wasn't received right away without me call..when I do call with questions your staff is very professional in answering questions one may have.

Insurer: Trupanion Canada

By: Carolyn

Useful
December 17, 2019

Wonderful

I wasn't sure if I should get pet insurance, but I am glad I did. The process is quick and easy. I would definitely recommend them!

Insurer: Nationwide

By: Kristin

Useful
December 17, 2019

Excellent Service

Great service and made the holidays so much easier with their payment assistance!

Insurer: Nationwide

By: Matthew

Useful
December 17, 2019

Thank you!

Im very pleased with the efficiency of payment & reimbursement for peanuts bill.

Insurer: Nationwide

By: Elizabeth

Useful
December 17, 2019

Copays would be an improvement

Easy to use, no issues other than paying up front and waiting for reimbursement. Needs to be more like traditional copay insurance.

Insurer: Nationwide

By: Randy

Useful
December 17, 2019

Why did our account go up $6.04 last month?

Policy C-1480239 -- Why did our payment go up unexpectedly last month? Please email me or call 303-550-3224. Thank you!

Insurer: Nationwide

By: Michele

Useful
December 17, 2019

Payments

Thank you for paying so quickly.

Insurer: Nationwide

By: phyllis

Useful
December 17, 2019

First time claim

Quick and easy , all done online

Insurer: Trupanion Canada

By: Brigitte

Useful
December 17, 2019

Great service

Very pleased with the prompt reimbursement for Bentley's visit with his cardiologist. Thank you

Insurer: Trupanion Canada

By: Jane

Useful

Compare top pet insurance providers plans.

For puppies and kittens, please estimate your pet's full-grown weight.