Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,047 total
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Mass biopsy claim
Took care of our claim quickly and professionally. Felt more confident being able to proceed with biopsy knowing Trupanion would be able to help!
Insurer: Trupanion Canada
By: Sasha
You were highly recommended to me.
You were highly recommended to me...only used insurance once since I had it for Mira...payment wasn't received right away without me call..when I do call with questions your staff is very professional in answering questions one may have.
Insurer: Trupanion Canada
By: Carolyn
Wonderful
I wasn't sure if I should get pet insurance, but I am glad I did. The process is quick and easy. I would definitely recommend them!
Insurer: Nationwide
By: Kristin
Excellent Service
Great service and made the holidays so much easier with their payment assistance!
Insurer: Nationwide
By: Matthew
Thank you!
Im very pleased with the efficiency of payment & reimbursement for peanuts bill.
Insurer: Nationwide
By: Elizabeth
Copays would be an improvement
Easy to use, no issues other than paying up front and waiting for reimbursement. Needs to be more like traditional copay insurance.
Insurer: Nationwide
By: Randy
Why did our account go up $6.04 last month?
Policy C-1480239 -- Why did our payment go up unexpectedly last month? Please email me or call 303-550-3224. Thank you!
Insurer: Nationwide
By: Michele
Payments
Thank you for paying so quickly.
Insurer: Nationwide
By: phyllis
First time claim
Quick and easy , all done online
Insurer: Trupanion Canada
By: Brigitte
Great service
Very pleased with the prompt reimbursement for Bentley's visit with his cardiologist. Thank you
Insurer: Trupanion Canada
By: Jane