Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,122 total
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Disappointed
I have been with your company for 5 years and will be canceling my policy as soon as I receive my reimbursements. You have continued to increased my monthly payment and will not pay for some of my dogs medicines, I am so upset with your service and lack of coverage I would never recommend your company.
Insurer: Nationwide
By: Amy
Best decision I ever made
The best decision I ever made was choosing Nationwide Pet Insurance for my Dog. The rates are very reasonable, the customer service is next to none. It is so easy to make a claim, online or via email, and the turn around time is priceless. Not to mention the piece of mind insurance gives you.
Insurer: Nationwide
By: Shawn
Amazing
This is the first time my wife and I had to use the insurance I love the ease of filing a claim and the process. Also the follow up afterwards is great customer service I highly recommend Nationwide to all pet owners
Insurer: Nationwide
By: Chris
Great
Besides the delay, everything is great.
Insurer: Pets Best
By: Daniel
Everything was easy
Everything was easy I just wish the refund was quicker, it used to be but the last few claims took around 11-12 for the money to show up in my bank.
Insurer: Pets Best
By: Christina
Everything was easy
Everything was easy I just wish the refund was quicker, it used to be but the last few claims took around 11-12 for the money to show up in my bank.
Insurer: Pets Best
By: Christina
Trupanion cares
The claims are processed quickly for reimbursement.
Insurer: Trupanion
By: Janet
Quick Pay
Quick pay has always been the best
Insurer: Trupanion
By: Clara
My last experience with Trupanion.
I like trupanion as they pay my vet upfront. I wish they paid for the consults also. I am glad I have pet insurance.
Insurer: Trupanion Canada
By: IRIS
There when you need them
Although like everyone, I grumble at the monthly cost, particularly when there is an increase, my experiences have been great whenever I have had to make a claim. They are processed quickly and you are kept informed every step of the way.
Insurer: Trupanion Canada
By: Judy