Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
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Insurance companies aren't all the same - Healthy Paws wins hands down
I've used several insurance providers over the years and yet this is the only time I've ever wanted to write a review. Healthy Paws has proved themselves an extraordinary company. My pup was diagnosed with pneumonia two weeks ago and required hospitalization. I was facing a bill that was $$$$ and increasing every hour. With Christmas nearing I was dreading the impact on my cash flow and ability to gift my family and friends. Luckily I was able to submit my bill to Healthy Paws the same day (literally take a photo and upload), and the funds were deposited in my account within 4 days. As a result I could pay off my credit card immediately and saved myself a huge amount of stress. My pup got the care she needed to recover and I was able to breath easy. I've had Healthy Paws since I got my pup and they've been great for both the dramatic events and the everyday infections that every dog gets. Easy to sign up, reasonable monthly premium, great coverage and your funds are deposited quickly straight into your bank account. Its peace of mind and that to me is priceless. Thanks Healthy Paws.
Insurer: Healthy Paws
By: Rachael
FIGO makes me feel better about providing for my cat for when or if his health fails.
When my cat started showing symptoms that something was wrong, it made the decision easier to follow through with all of the vet requested xrays and lab tests to be able to finally diagnose him. Without pet insurance, these bills would have mounted up when I am already buried in medical bills. The filing of the claims is super easy and the turn around for reimbursement is super quick. I appreciate that his annual deductible isn't a Jan to December kind of thing, but from the date I enrolled to one year after that. I worried that coming up already, my deductible would be starting over again.
Insurer: Figo
By: Jackie
Quick and Easy
The recent change to Nationwide Insurance has made a world of difference with my claims. The on-line submission is quick and easy, the review and processing is much quicker and the payment is received in a much shorter period of time. As I have two elderly ladies, I appreciate the marvelous difference in claim processing and payment more than you can imagine. Thank you!
Insurer: Nationwide
By: Darlene
Having this service has been an amazing benefit to me and my fur baby!
I'm just so pleased with the Pet Insurance and how smooth the process has gone for me over the past year. I'm always cautious dealing with insurance companies, but Nationwide is the REAL DEAL! My claims were processed in a timely manner, and I was able to read the benefit statement clearly. I've even interacted with customer service and received the clarity I needed around my questions and concerns.
Insurer: Nationwide
By: Sonya
Reliable, quick, easy, reasonably priced pet insurance!
healthypaws has been nothing short of wonderful for us and our pet. The coverage is clear and not confusing, so we are able to safely estimate how much we'll get reimbursed for. The reimbursement itself is very quick and easy as a customer. The monthly charges do go up on an annual basis, but not in a way that seems out of line with the extra risk they take on with an aging pet. We'll be sure to use healthypaws in the future and for our next pet.
Insurer: Healthy Paws
By: JAMES
Best thing we ever did
Thanks for the fast processing of miss Katie claims
Insurer: Trupanion
By: Deborah
Easy Claim, Easy Reimbursement
Really great, easy to use pet insurance. Just snap some pics of your itemized receipt and proof of payment. The claim was finalized and each item on the receipt had an explanation within a few days. The reimbursement via direct deposit was also done in only a few days!
Insurer: Pets Best
By: Nicole
Fast processing of claims
I have been using Nationwide Pet Insurance to insure my 3 English Mastiffs' health for over a year now, and despite a rocky start with my first claim, now that I know what they want, I find that my claims are processed and payment received within approx 1-2 weeks. I'm very happy. It is so helpful to know that I don't have to decide on my dogs' healthcare vs my financial situation (if I can afford the vet's bills). Also I found a new vet who is very experienced and very reasonable with his fees, so I no longer sweat bullet that I will go over the $7500 max coverage per year. Overall I have peace of mind and am happy with Nationwide Pet Insurance.
Insurer: Nationwide
By: Cherisse
Owning a pet can be worry free
We decided to get pet insurance just in case and suprise vet needs. So glad we did. So easy to use and worth every penny. Never imagined our cat needing so much care for Utica issues.
Insurer: Nationwide
By: Zelda
Mass biopsy claim
Took care of our claim quickly and professionally. Felt more confident being able to proceed with biopsy knowing Trupanion would be able to help!
Insurer: Trupanion Canada
By: Sasha