Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,105 total


March 01, 2019

The best, no hassle, fast processing, great customer service.

Absolutely. I submitted my last claim on Monday and today, Friday, my refund has been issued.

Insurer: Embrace

By: Doris

Useful
March 01, 2019

fantastic

I have had other insurance companies for my pets but ASPCA is the best ever. I always recommend to everyone. Fast payments on your claims. Everyone is great to help if you have any questions. They even call you after your claim to see how your pet is doing. I can't say enough.

Insurer: ASPCA

By: Mary

Useful
March 01, 2019

Nationwide is awesome!

Nationwide takes great care of my furbabies. I have two furbabies (Black Lab and German Shepherd) both are on the Nationwide Pet Insurance. I've never had any problems when submitting a claim for either one of my furbabies. Nationwide Pet Insurance is so easy to submit a claim and they reimbursed me for the vet bills in a very timely manner. I've recommended Nationwide to many of my animal lover friends, if they are looking for insurance for their pets. Pets need insurance too just like humans do! Thanks Nationwide.

Insurer: Nationwide

By: Bonnie

Useful
March 01, 2019

Very Happy with Nationwide

I've been very happy with Nationwide. I wish my own health insurance was as easy as Nationwide and as prompt at resolving and paying for claims. The folks I've talked to on the phone have been very accommodating and compassionate.

Insurer: Nationwide

By: Karen

Useful
March 01, 2019

So comfy!!

Embrace is very easy to work with and claims are reviewed and handled quickly!

Insurer: Embrace

By: Carolyn

Useful
February 28, 2019

Prompt and stress free

Although we still can’t determine why Angel is limping, it is good to know our insurance is there to help with payments for tests.

Insurer: Nationwide

By: Karin

Useful
February 28, 2019

Completely satisfied

I have been so happy with my VPI/Nationwide Pet insurance. The claims process is easy, the reimbursements are quick, and the coverage is great. I recommend this insurance to all of my pay parent friends and will continue to purchase for any pets that come into my like in the future. It’s worth every penny!

Insurer: Nationwide

By: Therese

Useful
February 28, 2019

Great customer care during my claim

Filed a claim for my Persian. I had not saved up for the expense of the Vet bill but VPI/Nationwide took care of getting me reimbursed within a month. I was very pleased

Insurer: Nationwide

By: Sharon

Useful
Verified February 28, 2019

Highly recommend Trupanion

Trupanion processed my claim quickly and fairly. I’d recommend Trupanion to anyone who is considering pet insurance!

Insurer: Trupanion

By: Susan

Useful
February 28, 2019

Nationwide is the only pet insurance to go with.

I tell everyone I know about Nationwide Pet Insurance. When they shop around, they come back and tell me that Nationwide is the most inclusive for the money. And the ease of filing claims and receiving direct deposit via phone notification is really nice. Most importantly is if I notice something not right with my pet, I don't have to worry if I can afford the tests. Or whether or not to take them to a vet hospital, no matter what time of day or day of week. Peace of mind is worth it.

Insurer: Nationwide

By: Kelly

Useful

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