Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,122 total
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Quick claims payments
Yes I would recommend this service , we have received quick payments on our claims.
Insurer: Nationwide
By: Shawn
Easy to file claim via App, and quick to receive benefit
The ability to use the App to file the claim has made it so much easier to file claims and the direct deposit from Chase is wonderful. I encourage friends who ask about pet insurance to seriously look at Nationwide.
Insurer: Nationwide
By: Brenda
Scam!
I have never agreed to sign up this pet insurance. The sales person said he just going to put my card info there so if I later decide to have the pet insurance It will be easier for him to process. However he didn’t get my permission. Now I just noticed my card has been changed for 13months without me agreeing anything. And I didn’t even know I had pet insurance. Wtf!!! And they said they couldn’t refund the money cuz it’s over a year but I have never signed up. See you at the court!!!
Insurer: Nationwide
By: Wenjia
Keep up the great job
No issues which is a good thing. Love how easy it is
Insurer: Nationwide
By: Heidi
I never had a issue with the billing service of representatives
I never had a issue with the billing, service of representatives when I call to ask a question. I am very satisfied.
Insurer: Trupanion
By: Paul
I love how I was treated on the phone
I love how I was treated on the phone , I was in an extremely emotional state and they were so helpful and understanding and supportive. The response time for approval and payment was incredible.
Insurer: Trupanion
By: Jacolyn
Claims Service
Claim made on Tuesday and money was in the bank on Wednesday. Awesome service.
Insurer: Trupanion Canada
By: Jim
Everyone needs Trupanion for their pets
It's an absolute perfect thing to have especially when your dogs need surgery or tests and you can't come up with the money. They reimburse you quickly and with no hassle too.
Insurer: Trupanion Canada
By: Holly
Great Service
Our claim was settled very efficiently. We have always had wonderful service from Trupanion. Thank you and keep up the good work.
Insurer: Trupanion Canada
By: Anil
Refund experience
Refund was sent in timely manner.
Insurer: Trupanion Canada
By: Don