Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,047 total


January 09, 2020

Great service and easy filing

I was very impressed with the help I received and the ease in filing a claim with the ASPCA accident insurance. It was easy to upload the information necessary for the claim and within two weeks, everything was processed and a check was on the way. I definitely recommend this coverage.

Insurer: ASPCA

By: Kathleen

Useful
January 09, 2020

Better than expected

I'd been on the fence about pet insurance for many years. After getting a puppy my vet recommended ASPCA pet insurance & I've been pleasantly surprised. Claims are processed quickly, no questions asked

Insurer: ASPCA

By: Stefanie

Useful
January 09, 2020

Speedy refund

Such a quick turnaround and no issues with my refund. I was very pleased!

Insurer: Trupanion

By: Laura

Useful
January 09, 2020

Trupanion pays my veterinarian directly and allows me to provide the treatment that my dog needs when needed with no worries about cost.

Trupanion pays my veterinarian directly and allows me to provide the treatment that my dog needs, when needed, with no worries about cost.

Insurer: Trupanion

By: Robin

Useful
January 09, 2020

Happy Trupanion Customer

Trupanion is Always fast on depositing the money.

Insurer: Trupanion Canada

By: Julie

Useful
January 08, 2020

Prompt service and payment.

Prompt service and payment. Wish the insurance covered wellness visits, though. Preventive medicine is SO important!

Insurer: Trupanion

By: David

Useful
January 07, 2020

Jan Hauer

It works really well to have the Animal Hospital bill you, and the reimbursement appear in my checking account. I need to go back and submit the invoices where we did not ask the hospital to bill you. Thanks.

Insurer: Trupanion

By: Jan

Useful
January 07, 2020

Recommend to any pet owner.

Simple to use: vet entered the dogs service and trupanion sent back the insurance covered charge. No time or effort on my part.

Insurer: Trupanion

By: Dennis

Useful
January 07, 2020

My dog has allergy issues - found a good plan for her

I have two dogs, one with major allergies issues, and decided to look into pet insurance for all of her medical expenses. When I went to the Spot Pet Insurance website, I was surprised at how easy it was to use their quote tool and how quickly I got a quote. Their plans were solid and I decided on one that worked for my dog. Highly recommend!

Insurer: Spot

By: Stephanie

Useful
January 07, 2020

Hassle free experience

Can't believe how simple your process was and how quickly you turned the payment around. Thank you!

Insurer: Trupanion

By: Scott

Useful

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