Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,122 total
Other Categories
Very quick.
Trupanion is awesome! They don't waste any time. Where I took my dog does not take Trupanion so I had to pay the total bill. But Trupanion sent me my refund at a timely matter.
Insurer: Trupanion
By: Trycia
Could not have been easier
I used the app to submit my claim, a few days after I had a direct deposit in my checking account, it could not have been easier.
Insurer: Pets Best
By: Felix
We love this insurance!
We are so glad we got this insurance for all 3 of our cats we adopted 7 yrs ago. We decided to get it when they were kittens. It has been a real help when they go in for their annual physicals, dental cleanings and other procedures. Our Rebecca had to have 4 teeth pulled at the dental exam last month and we were surprised at how much we got back on that! It helps pay off that care credit card! It is so easy to file a claim. It takes just a couple of minutes and you are done. Then they direct deposit into your bank! Super easy! And they send birthday cards. They even sent an email checking up on Rebecca. How cool is that?
Insurer: Nationwide
By: Robyn
Claim review
While we appreciate the process in reviewing claims, the turnaround time for payment could be a bit quicker. We do appreciate it's done direct deposit.
Insurer: Nationwide
By: Glenn
Completely pleasant experience.
Filing claim was very easy and it was processed promptly. Representative even followed up to see how my dog was doing.
Insurer: ASPCA
By: Manny
Great fast service
Nationwide makes claim submission easy. I can file a claim via e-mail within minutes and always get a quick response and reimbursement. The reimbursement is done via ACH, no paper checks.
Insurer: Nationwide
By: Thomas
I am so glad that I have Nationwide insurance covering my precious fur-baby Gaither Brody!
I am so thankful that I have Nationwide Insurance covering my sweet Gaither Brody! This was my first experience with submitting a claim and it was such a simple process. They were professional and courteous and settled my claim within several days. Kudos Nationwide!
Insurer: Nationwide
By: Darbi
Easy and hassle free claim processing
Nationwide has a very easy process for submitting claims and turns them around rapidly. No hassle process and excellent customer services. Direct deposit payments are very convenient.
Insurer: Nationwide
By: Dave
Highly recommended
I recommend Nationwide pet insurance to everyone I know with a young pet. Submitting claims on Vitus Vet (unfortunately not on Android) is very simple and quick. The reviews of the claims are also efficient as is the direct deposit. I have been happy so far as to the reimbursements and the customer service when I’ve called. Pet insurance pays off better if it starts when your pet is very young, and I’m so glad that I signed up for it. It was recommended to me, and I am happy to pass that recommendation along.
Insurer: Nationwide
By: Alison
Great experience
This is my first time owning pet insurance. I have only put in one claim, but it was easy and a fast turnaround. I am impressed.
Insurer: Nationwide
By: Angelica