Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,105 total


April 18, 2019

Excellent cost-effective care for our beloved pets

I have chosen the most complete coverage that includes reimbursement with medicine expenses for example and I am very satisfied. The payment is made in average one month after the submission of the claim form. It was definitely a good choice.

Insurer: Nationwide

By: Patrícia

Useful
April 18, 2019

I would recommend you to my friends

I have gotten great service from your company since choosing to have you insurance Blondie . I appreciate your timely review of my claims and quick payment.

Insurer: Embrace

By: Kathy

Useful
April 18, 2019

love it.

Love this insurance even more now that You can get your reimbursement by electronic deposit.

Insurer: Nationwide

By: Kathryn

Useful
April 18, 2019

It is very easy to manage your pet's insurance online!

I have never had a problem submitting a claim and receiving a check. Now they can deposit the funds into your bank account so you are reimbursed even faster. It is easy to manage all my pets policies online.

Insurer: Nationwide

By: Elizabeth

Useful
April 18, 2019

Submitting the claim was easy

Submitting the claim was easy, and I received notifications of the process. The payment was in the bank before I knew it!

Insurer: Pets Best

By: Stephen

Useful
April 17, 2019

We Like Nationwide

Both of our Chihuahuas are insured by Nationwide. Generally healthy, every so often something medical happens to them. We get clear and easy to read information about coverage with our renewals. Our dogs have different policies because one has a preexisting condition and the other one does not. We have received payments for all covered claims. They have been paid quickly with clear explanations of benefits. We have insured all our dogs since insurance became available, beginning with VPI. Nationwide has been a pleasure to deal with and I have recommended to all my friends.

Insurer: Nationwide

By: Mary

Useful
April 17, 2019

Best Pet Insurance EVER!!!!!!!!!!!!!

The ease of filing a claim and receiving the money direct deposited into your account is wonderful! Never had an issue with payment being made! Best Pet Insurance and I would HIGHLY recommend to any and all and as a matter of fact... I HAVE!!!

Insurer: Nationwide

By: Tom

Useful
April 16, 2019

ear infection

Alstott has a follow up visit Saturday but seems fine now. The infection has cleared up. It would be so much easier to deal with insurance if the vet's office could file the claim instead of the policyholder like with medical insurance. That being said Nationwide always pays claims fully and quickly.

Insurer: Nationwide

By: Eileen

Useful
April 16, 2019

Excellent customer service, website and prompt reimbursements, definitely would recommend

Excellent customer service, website and prompt reimbursements

Insurer: Nationwide

By: David

Useful
April 16, 2019

Happy dog mom

Excellent customer service and quick turnaround time to get reimbursed for vet bills.

Insurer: ASPCA

By: ANGIE

Useful

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