Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,105 total
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So glad I made the choice of ASPCA.
So glad I made the choice of ASPCA pet insurance. I have a 5 year old Yorkie and had to use the insurance that last year. He developed a medical issue and needed surgery. It was easy to make the claim ( all on line) and I even got a call back to see how Bernie was doing. Never got that from my own insurance. Was so easy to enroll and make a claim on line. And I always got the answer I needed when I called for information. Always polite and willing to go the next step if needed. I always promote ASPCA when talking with my friends with pets. I would not change.
Insurer: ASPCA
By: Judy
Happy with my pet insurance.
Was very pleased with quick payment on this claim even with having to mail in claim. I have Vitus Vet but had to send in claim by mail anyway because NW said it wasn't clear enough to see what they needed. I would rather use Vitus Vet because it saves time and a stamp but I guess that luxury can't be.
Insurer: Nationwide
By: Catherine
Great coverage
Nationwide is a pleasure to deal with. Easy claim processing and prompt payments. I would highly recommend them.
Insurer: Nationwide
By: Sheldon
Now that claims can be submitted with the VitusVet App Nationwide is so much better
Submitting a claim used to be ridiculous. It was a hassle with paper forms, Nationwide always claimed that not enough information was provided. Even my vet struggled to make it work. With the new VitusVet app it's like this service is finally out of the 1990s from a technology perspective. I was honestly considering cancelling the insurance because I hated submitted claims so much. With this improvement, River and I are once again happy customers.
Insurer: Nationwide
By: Adam
Happy that we decided to insure our Frida with Nationwided
Nationwide is a great pet insurance. Ease of opening a claim and requesting reimbursements. Offer best coverage.
Insurer: Nationwide
By: DIANE
Quick response
I was pleased with the quick response and payment on the claims. Thank you
Insurer: Nationwide
By: Pam
Excellent
Exremely happy with response to our last invoice payment. Quickly done. Thank you Trupanion.
Insurer: Trupanion
By: Gary
It looks like this insurance would fit…
It looks like this insurance would fit for my puppy care. And I can pay only $100 deductible yearly, and paymen would be around $35
Insurer: Prudent Pet
By: Leroy