Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,047 total
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Very Quick claim
I took out insurance on my puppy because I was worried about her maybe eating something she shouldn't or suffering problems in her later life. Never did I imagine I would have to have her operated on at 8 months for a growth problem with her leg. As upsetting as it was to have her go through that operation the speed and ease of the claim process made the financial stress much less. Pet paws even sent me an email after the claim to check on her progress. I would recommend to anyone
Insurer: Healthy Paws
By: Katrina
Awesome and easy to use
Figo has already paid for itself when our dog had an unexpected injury. The app is so easy to use and claims are handled quickly. Anytime I've had a question they respond within a day or less. I couldn't be happier about our choice of Figo and I recommend it to others.
Insurer: Figo
By: Matt
Easy to do
Quick and easy and hassle-free
Insurer: Trupanion
By: Terry
So glad I got insurance for my kitty.
Very quickly processed, and love the direct deposit.
Insurer: Trupanion
By: Valerie
Happy to Have Trupanion
Filing online is easy and reimbursement is speedy.
Insurer: Trupanion
By: David
Trupanion - Well worth the money
The claim was handled promptly and money was reimbursed within several days of submitting the claim. Was going to get the procedure done to figure out what has been wrong with my dog regardless of what was reimbursed and was very happy claim was approved and reaffirmed the need to have pet insurance and to get it from a credible reliable insurer.
Insurer: Trupanion
By: Michael
Good experience
Trupanion keeps you updated on claims in a timely manner. Payment of benefits is prompt and efficient.
Insurer: Trupanion
By: Donitta
Michelle was very friendly and helpful.
Michelle was very friendly and helpful. She advised me of the direct pay option and I was able to talk to my vet about this and have my claim paid immediately. Fantastic service!
Insurer: Trupanion
By: Chris
Exceeding my expectations.
I wish my insurance company was as good as Trupanion! Claims are processed and reviewed within a few days. The ACH setup eliminates waiting for payment. You receive your funds the day after a claim is processed. I highly recommend Trupanion.
Insurer: Trupanion
By: Kari