Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,122 total
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Glad I Chose Nationwide
Nationwide is easy to deal with. The application for insurance is a breeze to fill out, and receiving 90% of covered expenses is fantastic.
Insurer: Nationwide
By: John
great pet insurance
smooth fast honest transactions no surprises
Insurer: Trupanion
By: Brian
Couldn't have been any easier
I've had this policy for almost three years, but this was the first time I had to file a claim. I was very pleasantly surprised by how easy it was to do the claim online, and how fast the claim was paid.
Insurer: Nationwide
By: Anne
The claim process was easy and fast
I was able to process the claim through the App. It was easy to capture and upload the paperwork. The claim was processed in about a week.
Insurer: ASPCA
By: Scott
Long wait
Insurance covered our vet visit but required extra documentation. Emailed claim paid but took 10 gays to receive check. Will switch to automatic deposit for sure.
Insurer: Nationwide
By: Elaine
Ease of submitting claims.
I had pamphlets from different pet insurance companies, however, after speaking to several people I chose ASPCA. They came highly recommended and rightfully so. Submitting claims is easy, confirmation and payment is quick.
Insurer: ASPCA
By: Pat
Easy and fast turn around on payment.
Easy and fast turn around on payment. Thanks.
Insurer: Trupanion
By: Richard
Well pet check up claim
Claim was easy to submit through app. Message said it was successfully received, but vet was contacted for invoice. Payment was easy through electronic payment.
Insurer: Nationwide
By: Paul
Great, quick especially with the automated payment option now available
I have to say I love the convenient online claim upload option. It works great and I can see my claims being processed by logging in to my account. I also just activated the automatic payment option they offer now. No more waiting for checks and having to deposit them. The reimbursement amount is being deposited straight to my account. It couldn't be any easier.
Insurer: Nationwide
By: Katja
Solid, caring company.
Terriffic people who truly care! I have had a policy for many furbabies over the yrs. Presently a cat and dog. Such a relief to know I can give the best care possible without the worry of $. My vet direct bills to Trupanion, so I dont have to worry about a thing. It's a no brainer to me! 🤸🏼♀️ love 🐶 🐺
Insurer: Trupanion Canada
By: Lynda