Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

14,122 total


Verified September 24, 2019

Awesome

Claim filing is easy and payment is quick.

Insurer: Trupanion

By: Debra

Useful
September 24, 2019

Nationwide has been there for me and my pet through so many health issues .. I mean my last two pets ... really wonderful servic

Since signing up with Nationwide, it's a feeling of comfort and ease in getting reimbursed in a timely fashion which I so appreciate. I started out with a nominal fee and increased it each year which gives me so much better coverage now ... and the simple act of faxing the bill/invoice from my vet and being able to track on line that it was rec'd., and then what the reimbursement will be and when it will be mailed out is invaluable. I recommend Nationwide to all my petparent friends and they are very happy to join the Nationwide Pet Insurance family as I like to think of you. Thank you...

Insurer: Nationwide

By: Gail

Useful
September 24, 2019

Quick and easy reimbursements!

We have had Nationwide for almost 3 years now and the claim submission process is extremely smooth and simple! We recently had to submit 2 claims and the reimbursement was back to me within 5 business days! Anytime I have ever had questions regarding our plan the customer service team was also very knowledgeable and super helpful. I am always recommending Nationwide Pet insurance to family and friends.

Insurer: Nationwide

By: Erin

Useful
September 24, 2019

Fast, efficient service

Nationwide Pet Insurance has been a great investment. We will never have a pet again without it. Fast, efficient service. We have had some claims paid within a week. I love the app for filling claims & the direct deposit.

Insurer: Nationwide

By: Audra

Useful
September 24, 2019

Grateful to have coverage!

Particularly like the direct deposit into my account.

Insurer: Nationwide

By: Mari

Useful
September 24, 2019

Quick and easy claims

I uploaded my first claim, and it was super easy! After only a few days, I received my payment from Nationwide electronically.

Insurer: Nationwide

By: Holly

Useful
September 24, 2019

If only MY health insurance were so easy

Filing the claims was so easy, the response so timely, and the checks in my hand about a week after I filed. Thank you so much!

Insurer: Trupanion

By: Anne

Useful
September 24, 2019

Quick and Easy

Easy. Quick turnaround time.

Insurer: Trupanion

By: Sheri

Useful
September 24, 2019

Very Satisfied Customer

All three of my cats are insured thru Trupanion with two of them needing long term care. Every time a claim is submitted on my behalf, everything is taken care of quickly. I have not had any issues. Trupanion has made dealing with my cats health issues easier.

Insurer: Trupanion Canada

By: Jillian

Useful
September 24, 2019

It was fast and quick.

It was fast and quick.

Insurer: Trupanion Canada

By: Melissa

Useful

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