Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,122 total
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Great
Great claims department. Payment for reimbursement is a little slow.
Insurer: Nationwide
By: Barbara
Wonderful Insurance
Have had Nationwide Pet Insurance since its inception. Easy to work with just have to send in entire vet report and all test results then it is easy and payment is very timely! As my pitbull approaches her 15th year I am grateful for their service.
Insurer: Nationwide
By: William
Outstandinf
Filing a claim is easy, and payment is very timely.
Insurer: Nationwide
By: Gabrielle
Nation wide pet insurance is the best insurance.
Never a problem and very quick refund when the documents are submitted.
Insurer: Nationwide
By: John
Nationwide is Great Pet Insurance!
Easy claims process, timely processing of claims, prompt payments, and they cover what the promise to cover - with no hidden gotchas. I would highly recommend Nationwide for pet insurance.
Insurer: Nationwide
By: Lise
Insurance that actually protects your pets and provides excellent service.
I have been happy with the clarity of their coverage, the ease of submitting claims, the price of the policy, and the quickness of any reimbursements.
Insurer: Nationwide
By: David
Excellent customer service!
My dog was diagnosed with Lymphoma. Thankfully Trupanion covered 90% of the cost for chemotherapy and I was able to get the best care available for my dog. Trupanion paid the vet bill right at the vet's office and I only had to pay the difference.
Insurer: Trupanion
By: Teresa
Best Pet Insurance!
Easy to file a claim and very quick response and payment.
Insurer: Trupanion
By: Julie
Thanks!
Filing the claim was relatively easy after I realized you don't use the downloaded claim to file electronically, you click on the link. Maybe I missed it but, I didn't see the internet link, to file online, on the website.
Insurer: Nationwide
By: John
Friendly, helpful staff. Quick turn around on claims.
Again, friendly and helpful customer service. Love being able to receive my refund via direct deposit. That is the best!!
Insurer: Nationwide
By: Karen