Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,047 total
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Peace of Mind
Paying for insurance via Trupanion allows us to make decisions about our fur babies health without the burden on finances. They are great to work with every time our dogs have been sick.
Insurer: Trupanion
By: Mikel
Peetie's Parents
Quick claim payment true to the policy coverages.
Insurer: Trupanion
By: Rick
Amazing!
I've had Trupanion insurance for about 4 years and had never had to use it (which is a good thing). Unfortunately, while out of state, my dog ate something toxic and had to spend the night in the hospital. I didn't know exactly how to file a claim, so I went in the website and found my answer. I filled out the claim form, which is short and simple, printed it out and took it to the animal hospital with me when I picked up my dog. They faxed the form and medical records without issue. My claim was processed and payed in two days! AMAZING!! I would definitely recommend Trupanion to anyone.
Insurer: Trupanion
By: Monica
Quick turn around of refund
Quick turn around of refund
Insurer: Trupanion
By: Rosabel
Such a relief!
My Vet was able to submit a claim same day and it processed within hours! We had money back in our account auto deposited within 48 hours. It's so amazing! I'm so glad we trusted Trupanion to cover and protect our English Bulldog!
Insurer: Trupanion
By: Kelsay
Excellent all around service! Very happy
Excellent experience. We have had Trupanion for our dog since we literally got her and have never had to us. This was the first "claim" to put in and it was easy and everything went quickly and smoothly and my reimbursement was issued in a very quick time fashion. Excellent service and would definitely recommend to anyone who needs pet insurance! From a VERY happy and satisfied customer:) Joselyn Perry
Insurer: Trupanion
By: Joselyn
Payments are made promptly and with no hassle.
Payments are made promptly and with no hassle. It gives me great peace of mind knowing my dog will be able to receive veterinary care when there is an illness requiring surgery or lengthy care.
Insurer: Trupanion
By: Clarice
So easy and cheap!
The sign up experience was flawless and quick thanks to Patricia Ostazewski’s expertice and past veterinary experience. I feel confident that if there’s ever a health concern with my dog Motown’s health that it won’t be a financial burden on me to make him well again.
Insurer: Prudent Pet
By: Billy
Sign up was easy
Sign up was easy, hopefully we will never need it. If we do we will see how Prudent performes.
Insurer: Prudent Pet
By: Joel
Easiest Claims Process Ever!!
I was delighted on how easy the claims process was. My Vet submitted the claim and all I had to do was sit back and wait for the check; which was received in lightning speed to arrive. How I wish '�human healthcare insurance'� was this easy and quick!
Insurer: Trupanion
By: Kathy