Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,122 total
Other Categories
Easy to submit claim!
Very smooth process. Being able to submit online is the best.
Insurer: Trupanion
By: Lisa
Expensive but easy to process
While expensive month to month, once I had a claim to file, the process was seamless and easy to do online and the check arrived within a week.
Insurer: Trupanion
By: Beth
Happy customer! ??
Refunds are fast and efficient
Insurer: Trupanion Canada
By: Kathy
Always a good experience
Trupanion has always been very fast in processing my claims. I love that I can email claims and have the money deposited into my bank directly.
Insurer: Trupanion Canada
By: Patricia
Easy claim filing
Thank you for making everything so easy, convenient and fast!
Insurer: Nationwide
By: bethannharker
Happy with this service
Easy claim submission, reply and reimbursement. Followup call from carrier to insure satisfaction. Great experience.
Insurer: ASPCA
By: Aracelis
Great company
Great company and easy system of paying back its customers.
Insurer: Nationwide
By: John
No muss, no fuss!
Easy to submit accurate fast and tremendous automatic deposit into my checking account!
Insurer: Trupanion
By: Ruth
Great Service!
Quick response once claim is submitted by the clinic.
Insurer: Trupanion Canada
By: Valerie
Peace of Mind
I have a new puppy and already knew that there would be vet costs to expect in her first year. I also knew that the probability of something happening in her first year was high, so I went ahead and purchased the insurance. It was the best thing I could have done! Now, if anything happens, I have the peace of mind to know I am covered financially! In addition, filing a claim is simple, can even be done from my phone, and Nationwide is prompt with their review and payment.
Insurer: Nationwide
By: Mary