Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,122 total
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very fast claim settelment
I turned in a claim and a week later received payment,
Insurer: Nationwide
By: Billie
very good
I appreciated I got reimbursed promptly most of the pay for wellness/physical fee for Hiccup.
Insurer: Nationwide
By: Sakiko
Check
I was surprised how quick it was to receive a check from your company.
Insurer: Nationwide
By: Mariko
Love the direct deposit of claim reimbursement
Love the option for claim reimbursement directly to my account. No more waiting for a check in the mail. Sondra
Insurer: Nationwide
By: Sondra
Awesome!
I called the Nationwide pet line to ask about what to do when I came home and found my cat wheezing. They directed me to seek care, and we did. I filed the claim from the emergency vet visit the next day and received a prompt response and quick turn around time on payment within a week. What a relief to know that I can get the care I need for my pet without worrying about cost hindering what I am able to authorize for her care. Thank you Nationwide!
Insurer: Nationwide
By: Julie
Vet Helpline was excellent in giving recommendations when I felt helpless.
I decided to call the 24/7 Vet Helpline because I felt helpless around 9 pm on a Saturday when my vet was closed. I knew the only option was to go to the emergency room if things were bad. Obviously I was on the fence about bringing her to the emergency vet because I was unsure how serious the injury was. There were no visible signs of an injury, but you could tell there was discomfort. After consulting with the helpline, they recommended going after reviewing all the symptoms and that waiting could cause more harm. Additionally, it would give me a sense of relief. Knowing that I had insurance definitely motivated me to go to the ER or I might have waited until the vet opened on Monday stressed out. I was reimbursed within two weeks which was fast for Nationwide. Normally, they can take 3-4 weeks.
Insurer: Nationwide
By: Esteban
Easy breezy claim process
Submitting a claim was super easy, and I received what was due back to me in a very reasonable time. Thank you Nationwide!
Insurer: Nationwide
By: Dora
Easy experience!
This was my first time filing a claim with nationwide. It was easy and painless and greatly reduced my stress level at a stressful time. Dog is 100% mended now and so is my bank account.
Insurer: Nationwide
By: Lauren
Easy to use web site
I fill out my claims online. It's easy and quick.
Insurer: Nationwide
By: Eric
Best pet insurance company
I have nothing but praise for healthy paws. Their insurance is top notch. The quick payments are second to none and the follow up emails shows they care about my cats. I researched many other insurances and am very happy I went with healthy paws, they do give you peace of mind and you don’t have to worry about giving your pets the best care because of cost.
Insurer: Healthy Paws
By: Andrea