Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,105 total
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Fabulous!
My one year old Labrador recently swallowed a foreign object and, after several attempts at treatment to avoid surgery, ended up needing surgery after all. Our claim was handled quickly, efficiently, and with total satisfaction. Thank you!
Insurer: Nationwide
By: Carol
Love how claims are handled!
Love the ease of claim submission and quick turnaround on payments.
Insurer: Nationwide
By: Linda
Nationwide Pet Insurance came through for us many times
I'm so glad my work started offering pet insurance through Nationwide Pet Insurance. I thought about getting insurance for my Mastiffs many times but never knew who to choose from among so many providers. After my employer started offering Nationwide Pet Insurance, I signed up, and after the first claim where it took 3 months before I got paid, I learned how to submit the claims properly, and ever since I pretty much received payments from Nationwide within 2-3 weeks after I submitted my claims. It's become relatively easy. I do wish it can be a bit easier as it does take time for me to submit each claim since I can't do it online. I still have to email everything in, but that's better than faxing or snail-mailing it.
Insurer: Nationwide
By: Cherisse
Glad I have Pet Insurance
I appreciate that I have Pet Insurance especially for the peace of mind it brings knowing that I shouldn't have any large expenses when my pet is sick or injured. The only think I wish was different is that I have to pay everything out of pocket and then submit for reimbursement. The Claims process is easy and reimbursement usually comes pretty quickly but my dog recently had a large claim that I had to pay up front. I know the Veterinarian would have to participate in direct billing but I don't think that is even a thing with Pet Insurance. It would take a collaborative effort between many Veterinarians and Nationwide to make that possible.
Insurer: Nationwide
By: John
Nationwide has provided excellent coverage for us!
Our investment in health insurance with Nationwide has proven very wise. They handle claims fairly and effectively with a process that is easy and efficient. I am especially pleased with the recent addition of direct deposit of reimbursements through Chase.
Insurer: Nationwide
By: Michael
Claim
No issues with customer service(very nice reps) or the insurance itself, just the time it takes for me to get my money back, it is way too long to wait for.
Insurer: Nationwide
By: Dolly
Excellent service and so easy to claim back.
Very happy with Nation Wide. Very easy to get a quote, very easy to understand the coverage plan and very easy app to make a claim and to follow my claims.
Insurer: Nationwide
By: janine
It was easy to get my claim processed.
It was easy to file my claim and the decision was reached quickly.
Insurer: Embrace
By: Marcia
Having Micca insured helps with the cost of health care
The insurance process is efficient and clear.
Insurer: Nationwide
By: Alain
Submit claims electronically
Bailey was switched to pets best after nationwide increased his price to much. He had his first vets visit on the third for his annual exam. I submitted the claim electronically immediately and it was processed the next week. Payment was received through direct deposit early on the week of the twelfth.
Insurer: Pets Best
By: Jamealya