Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,122 total
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Prompt Claim Turn Around
We had over a thousand dollar vet bill for an unexpected and very quick diagnosis of pneumonia for our 1 year old English Bulldog. I submitted the claim to Nationwide that same day and we had reimbursement within a week.
Insurer: Nationwide
By: Christina
Surprisingly Easy to Use and Makes Total Sense for Us
I so appreciate having the insurance available, how easy it is to submit claims and how painless it is to get reimbursed. It's a relief knowing that I can properly care for my dog without worrying as much about the cost. Nationwide has been great to deal with and the followup we receive is so sweet.
Insurer: Nationwide
By: Linda
Since you pets are your kids, it is great to know you can afford to take care of them with this insurance company.
My babies (Sgt and Pepper) have no worries in the world. Just the other day Sargent was playing outside and got his toes caught between 2 boards on the deck and tore his nail so bad I had to take him to the vest to get the nail removed and bandaged up. They did such a great job the next day he forgot about the injury but has stopped running on the deck. It is wonderful to know I will get a reimbursement from the insurance becasue it is a great investment with return.
Insurer: Hartville
By: Jane
Nationwide Pet Insurance Gives Piece of Mind & Quick/Easy Bill Processing
It is good to know that my pet is covered financially for sick and well visits. Nationwide Pet Insurance is affordable and the claim process is easy and quick.
Insurer: Nationwide
By: Debra
Dog was injured. Needed major surgery. Healthy Paws was there for us!!!
Our dog Lily is still fairly young, but she injured her back leg and it required major surgery. It was super stressful because, well, she's our baby! Luckily Healthy Paws made it a much better experience then we ever expected. We filed claim, they immediately communicated the additional documents needed. We sent them, and the claim was processed immediately. It was the quickest and most streamline insurance process we've experienced. And they also emailed to check and see how she was recovering! Highly recommend Healthy Paws.
Insurer: Healthy Paws
By: Lorraine
All dog owners need insurance for their fur kids
I'm new to dog insurance and I'm so happy with it. None of my animals will be without insurance from now on. Helpful staff, have always taking the time,nicely, to answer all my questions, I call alot, because I'm new to this. Filing claims are easy and 3 days in my bank account. Keep up the great work. Highly recommend and do whenever I'm asked, or when the question is asked in my dog groups on facebook.
Insurer: Nationwide
By: Dennitta
Timely and helpful
My dogs are 10 1/2 and 6 and have submitted a number of claims. They have been extremely thorough, answered any questions I had, and was quick with any payment. I can't imagine not having them for our two fur-babies!
Insurer: Nationwide
By: Amy
Easy Peasy
I file, you pay and goes right into my account!
Insurer: Nationwide
By: Sue
Great Customer Service
Mailed in 13 claims, certified, return receipt. Received the return receipt and 2 weeks later, still nothing! Called and an agent said she would personally look for them. Next day they were processed and we received the checks a few days later.
Insurer: Trupanion
By: Mary
Completely satisfied
Nationwide has been easy to use for submitting claims and very timely in their response and payments (unlike the reviews I read that said it took forever) The only reason why I gave a 9/10 star review was that I had to submit a Power of Attorney for Nationwide to discuss the account with my Fiance' who is co-owner of our dogs.
Insurer: Nationwide
By: Linda