Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,105 total
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Loved the refund check
I received the check promptly
Insurer: Nationwide
By: Virginia
Fundraiser
Thank you so much for 3 Existing! Very happy overall, just wish the repayment process could be a tad bit faster
Insurer: Nationwide
By: Jessica
Much better now using email. Before was a pain.
Last claim was pretty easy. I asked the vet for notes as well as bill and just scanned them and emailed it in.
Insurer: Nationwide
By: Rhonda
Awesome!
You guys rock. Whenever I send in a claim you process all the time. I really appreciate your quick payment.
Insurer: Nationwide
By: Judy
So worth it to have Nationwide Pet Insurance.
What a great insurance company. Claims are easy. Reimbursement is great! What a wonderful company. A lifesaver!
Insurer: Nationwide
By: RL
Exceptional Service - easy and quick turnaround!
The claim was easy to submit - no hassles - and the payment was quick. I was pleasantly surprised at the amount of the reimbursement.
Insurer: Nationwide
By: Michelle
Wonderful,service
Very rapid response with refunds Great service
Insurer: Nationwide
By: Connie
Fast and easy refund
The return on my refund was fast and easy.
Insurer: Nationwide
By: Holly
Great experience
Super easy claim process and fast payment.
Insurer: Nationwide
By: Amy
Excellent Customer Service!
The reimbursement turnaround is amazingly quick which is alway a good thing! I usually have it back in two weeks! The ease of submitting my claims for JayDee is appreciated and takes like 5 minutes using the pre-filled forms online.
Insurer: Nationwide
By: Deanna