Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,105 total


May 27, 2019

Loved the refund check

I received the check promptly

Insurer: Nationwide

By: Virginia

Useful
May 24, 2019

Fundraiser

Thank you so much for 3 Existing! Very happy overall, just wish the repayment process could be a tad bit faster

Insurer: Nationwide

By: Jessica

Useful
May 24, 2019

Much better now using email. Before was a pain.

Last claim was pretty easy. I asked the vet for notes as well as bill and just scanned them and emailed it in.

Insurer: Nationwide

By: Rhonda

Useful
May 24, 2019

Awesome!

You guys rock. Whenever I send in a claim you process all the time. I really appreciate your quick payment.

Insurer: Nationwide

By: Judy

Useful
May 24, 2019

So worth it to have Nationwide Pet Insurance.

What a great insurance company. Claims are easy. Reimbursement is great! What a wonderful company. A lifesaver!

Insurer: Nationwide

By: RL

Useful
May 23, 2019

Exceptional Service - easy and quick turnaround!

The claim was easy to submit - no hassles - and the payment was quick. I was pleasantly surprised at the amount of the reimbursement.

Insurer: Nationwide

By: Michelle

Useful
May 23, 2019

Wonderful,service

Very rapid response with refunds Great service

Insurer: Nationwide

By: Connie

Useful
May 23, 2019

Fast and easy refund

The return on my refund was fast and easy.

Insurer: Nationwide

By: Holly

Useful
May 23, 2019

Great experience

Super easy claim process and fast payment.

Insurer: Nationwide

By: Amy

Useful
May 23, 2019

Excellent Customer Service!

The reimbursement turnaround is amazingly quick which is alway a good thing! I usually have it back in two weeks! The ease of submitting my claims for JayDee is appreciated and takes like 5 minutes using the pre-filled forms online.

Insurer: Nationwide

By: Deanna

Useful

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