Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,047 total
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Nationwide is the most efficient and easy pet insurance out there!
I appreciate all the direct and quick phone calls to/from Nationwide - it has been easy to submit claims and quick to receive reimbursement, which is usually a financial stressor. Thank you for easing that burden on us and many other families out there who care and love their pet.
Insurer: Nationwide
By: Rachel
Claim submitted & processed very quickly
Easy process done on line
Insurer: Trupanion Canada
By: Pamela
Easy and fast direct payment to our vet.
Easy and fast direct payment to our vet.
Insurer: Trupanion Canada
By: Alicia
Great experience
This was my first claim since being acquired by Nationwide. Super easy and fast claim payment. Thank you!
Insurer: Nationwide
By: Julie
Efficient Claims Management
Great insurance and payment is very timely. The only issue is trying to find the online claims payment where the claim is submitted online. The only link on the home page when you log-in is "email your claims" which then requires you to download a claim form and send an email. There needs to be a link for actually doing all the submission on line as well and it is hard to find and it is only when you link to the FAQs (which makes no sense). I would think it would be easy just to put a link to submit a claim right below "policy details and forms" on the policy holder's home page. Then it would open the link that is found on the FAQs and would be for that specific animal. :)
Insurer: Nationwide
By: Kathy
Love, love, love Nationwide Pet Insurance Plan!!
We are new to the Nationwide Pet Insurance program, but are sold! We have taken our dog to the vet a couple of times and submitted claims for both visits. The ease of filing a claim is amazing and we received our payment within just a few days. We will definitely be renewing our policy.
Insurer: Nationwide
By: Lisa
Good title
So far the support staff has been great. Easy to complete the claim form.
Insurer: Nationwide
By: Felix
Nationwide Fast Fair Fantastic Care
We are so happy with our Nationwide Pet insurance..we submit our claim and get the check within 2 -3 weeks and you can have direct deposit if you wish. We insure both our doggies, 1 is 13 yrs and 1 is 3 years old. So Happy we decided to get this..what peace of mind I have everytime we go to the vet..Thanks Nationwide, you are on our side☺
Insurer: Nationwide
By: Sheryl
Trupanion means healthy pets.
I was really taken back by how quick you responded to our claim, approved it and paid it via direct deposit into our bank account. Absolutely incredible. Talk about having it together. At the same time, the amount was totally hassle free and what we were expecting it to be, give or take a few dollars. Great job and thank you so much.
Insurer: Trupanion
By: Roy
Easy, fast payment
I have nothing but good things to say. Easy to submit claim, easy to Understand EOB’s and very fast payment.
Insurer: Nationwide
By: Cindy