Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,046 total
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Amazed how quick and painless the entire process was.
I would never have thought submitting an insurance claim would be so easy and quick. Not only was the online submission process thru VitusPet super easy, Nationwide processed the claim and issue a check faster than we would ever have imagined. Thank you for such great customer service!
Insurer: Nationwide
By: Dagmar
Very pleased with policy coverge.
Excellent coverage, fast claims processing and payment.
Insurer: Nationwide
By: Cheryl
Diseases in pets are very difficult to diagnose and treat, dint wish it upon any pet owner.
you have been very prompt on Bella's claims
Insurer: Nationwide
By: Elizabeth
I am so happy with my policy
I must say, the entire process was so easy and received payment on my claims very quickly. Thank you!!!
Insurer: Nationwide
By: Valerie
Awesome Insurance!!!
My dog needed surgery to remove a hardened cyst near his front paw that the vet/surgeon feared that will eventually become cancerous. Although I have had a policy with Healthy Paws for over 4 years, this was the first time I had to submit a major claim. First, Healthy Paws makes it super easy to submit a claim. I just logged into my account and uploaded the receipt. Second, Healthy Paws reviewed my claim and within 10 days, I received a payment directly deposited to my bank account. Healthy Paws' delivers on their promises!. I am happy to say that the surgery went very well and my dog has made a full recovery!
Insurer: Healthy Paws
By: Patrick
Very satisfied!
Prompt response and payment.
Insurer: Trupanion
By: Kassandra
Great Service
I submitted online, got texts and emails throughout providing updates. Quick turnaround - claim was approved as a recurrence and paid 90% of total!
Insurer: Trupanion Canada
By: Shawn
Fast and easy !!
Was a breeze . My vet just sent the bill over via phone or fax and within minutes they paid their portion !
Insurer: Trupanion
By: CONNIE