Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

14,122 total


October 08, 2019

Peace of mind

Having pet insurance is peace of mind. While the increase in premium was a shock I'd rather know my monthly payment and not have to worry having money for an unexpected expense. I highly recommend Nationwide!

Insurer: Nationwide

By: Kimberly

Useful
October 08, 2019

You're great thank you. You really help my pocketbook

Glad I upgraded last year. Have paid very little out of pocket. Appreciate your emails you send inquiring about hows she's feeling. Short turnaround on reimbursments.

Insurer: Nationwide

By: Shirley

Useful
October 08, 2019

Could not recommend more!

I had another insurance company before Nationwide and I am so glad I switched. They are wonderful and pay back in a timely manner, and has never given me grief about any claims. I try to tell everyone I know about them!

Insurer: Nationwide

By: Ivie

Useful
October 08, 2019

Fast and Efficient

The whole process with handling our recent claim was smooth, fast and efficient. The claim was submitted through the Nationwide portal, processed and payment received all within a few days.

Insurer: Nationwide

By: Vickie

Useful
October 08, 2019

Making a difficult process seemless

Nationwide has made the claim process painless. I have been submitting claims since Dec 2018 for IVDD, and March 2019 Osteosarcoma, neither diagnosis promising, yet NW has been extremely efficient, and typically reimburses in less than 30 days. On a few occasions reimbursement has been as quick as 3-5 days. Thank you for the promptness and efficiency in a difficult situation/prognosis.

Insurer: Nationwide

By: Dana

Useful
October 08, 2019

Easy

Filing a claim and receiving the payment is so easy and hassle free.

Insurer: Trupanion

By: Jennifer

Useful
October 08, 2019

Excellent Company

My claims are always processed quickly and refunded into my account fast! Had one of my coworkers Paula Johnson enroll in your plan and working on getting more clientele for the company!

Insurer: Trupanion

By: Emma

Useful
October 08, 2019

Great Company - Been with them 9+ years

Fast and efficient submitting the claim and receiving the payment.

Insurer: Trupanion

By: Nancy

Useful
October 08, 2019

Very easy to make claims

Very quick turnaround. Thank you!

Insurer: Trupanion

By: Gabriel

Useful
October 08, 2019

Trupanion is a very reliable company

I was most pleased with the promptness of filing my claim and the ease of getting my money back from my claim

Insurer: Trupanion

By: Jerry

Useful

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