Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,122 total
Other Categories
Thank you for a great Program!
Nationwide, Wow you have become better since our first year. I have payroll deduction. No claim forms, your app is allows me to post immediately, you have partnered with Chase, Payment in less than 3 weeks instead of 6 weeks. I did notice that a claim during the Summer, you paid for her nail clipping but on my last claim you paid a smaller portion of the clippings. Husband and I are getting older and we prefer the vet handle clipping her nails. Overall, this program is outstanding and I highly recommend for all dog owners.
Insurer: Nationwide
By: Christine
Getting better processing claims.
You are getting better at sending out payments for cleaning.
Insurer: Nationwide
By: Steven
Trupanion is a lifesaver!
Great experience! Funds deposited quickly.
Insurer: Trupanion
By: Tina
Effective Claims Process
Quick, easy and efficient when linked with my Pet's medical history at my veterinary office.
Insurer: Trupanion
By: Vicki
Fast claim processing
Vet filed claim at time of service and I had payment within a week or so.
Insurer: Trupanion
By: Robert
Everyone I have contacted at Trupanion has been caring and kind they truly care about the pets they insure and my claims were approved within a week of submitting and the money was in my account.
Everyone I have contacted at Trupanion has been caring and kind they truly care about the pets they insure and my claims were approved within a week of submitting and the money was in my account. It's so reassuring to know when your animal is sick that you can get them the care they need.
Insurer: Trupanion
By: Shelli
Additional claim under original
I sent in the receipt and it was applied and the money was received within less than a week. Great experience.
Insurer: Trupanion
By: Jon
Claims
Prompt response and payment. Best decision I made for my dog and bank account!
Insurer: Trupanion
By: Hilary