Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,046 total
Other Categories
Fast claim review & payment
Thank you for your efficient claim review and payment. The electronic payments are convenient!
Insurer: Nationwide
By: Eva
Prompt payments make a big difference in insurance companies helping our family members
Thank you for your prompt payments. Sometimes, it takes awhile, and it did worry me, but most of the time, I am very appreciative of prompt payments as I love my pets. Pets are family and very important to help them and with good insurance helping we can accomplish helping our pets who are our family members.
Insurer: Nationwide
By: Joanne
Best pet insurance
Nationwide Insurance has been so easy to work with and claims submission and payment is so easy.
Insurer: Nationwide
By: Celia
Claim your money the easy way
Very easy to work with. All my questions were answered completely. My benefits were paid in a short amount of time and I was very satisfied with how they handled my claim. They even called to see how my Lexie was doing.
Insurer: ASPCA
By: Sandra
Would not want to be without
Easy claim completion, fast payments
Insurer: Nationwide
By: Charisse
Excellent Coverage
Easy to apply for coverage. Phone rep. Answered all my questions. Submitting claims: I can do on my phone with ease. Unsure how premium compares to other pet insurance companies. They have never given me a reason to look.
Insurer: Nationwide
By: Lynn
Healthy Paws! best pet insurance
I have been with Healthy Paws for 5 years with one dog I picked the $250 deductible and 90% coverage. What they cover and how much the reimbursement is, I believe, is clear to understand. My young dog has needed several surgeries and procedures which they have covered as I expected. Claims are easy to make, I use both the phone app and online and sometimes my vet sends in the claims for me, I just email a scanned copy of the bill. Reimbursements are often less than 10 business days. I have emailed and spoken to customer service several times and they are not only prompt with a response but caring and helpful. In the 5 years I have been with them I have only had a few dollars increase unlike some of my friends whose premiums have nearly doubled. I wish my health insurance company was as good as Healthy Paws! Without Healthy Paws, I would not be enjoying the time I am with my dog Sydney! They have saved her life for me!
Insurer: Healthy Paws
By: Rob
Have always been there for us and our pets!
We have had your pet insurance since 2007. Your customer service has always been helpful, website is easy to use, it is easy to submit claims and you are prompt with payments. We have the direct deposit and it works great for us. When we talk with other pet owners, we always tell them the importance of getting pet insurance. We highly recommend you to them and tell them we ave only had good experiences. Keep up the great work!
Insurer: Nationwide
By: Donna
Thanks for keeping us from those impossibly harsh decisions.
Dear HP Leslie, Finn's symptoms have abated after two weeks on a special diet and all of the crazy, expensive medical treatment. We were really worried that we might lose him. I can't sufficiently express how grateful we are to the Healthy Paws staff and policy provisions. The attention to communication was exemplary, and the kind tone of the messages was really appreciated. We have received all the prompt reimbursement checks and want you to know how impressed we were with how fair the reimbursement seemed. We are telling all our friends and dog park aquaintences about Healthy Paws dog insurance. We were so relieved and grateful that we chose to do business with your company! Sincerely, Beverly Lofton Sent from AT&T Yahoo Mail on Android
Insurer: Healthy Paws
By: Bev
Excellent service.
Always there to help. Keeping me informed on what is covered. Quick payment.
Insurer: Nationwide
By: Allen