Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,105 total
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BUDDY AND ROCKY
SO EFFICIENT, AND PROMPT REIMBURSEMENTS. THANK YOU
Insurer: Trupanion
By: susan
Tinketbelle & her bad Chi teeth!
As usual, Trupanion does not disappoint. Received our refund in just a few days!
Insurer: Trupanion
By: MAUREEN
Springtime allergies
All went very well. I do prefer direct billing but payment return was quick.
Insurer: Trupanion Canada
By: Jane
I am so happy that my puppy is covered!
I love the ease for submitting claims. I just ask my vet to submit the claim and then I wait for Nationwide to get back to me. I also like the ease of receiving money back auto-deposit into my bank account. PLUS... I love that my dog is covered!
Insurer: Nationwide
By: Kristine
Accurate answers
It was close to a week after I got an explanation of benefits and I still had no check. Ashley assured me it was in the mail. It came the next day.
Insurer: Pets Best
By: Marilyn
Happy customer
I like how Trupanion will send the money to the Vets office. Express payment is the best improvement yet.
Insurer: Trupanion
By: Tracy
Love the way the billing now goes directly through the vets office!
Love the way the billing now goes directly through the vets office!
Insurer: Trupanion
By: Eric
Trupanion experience
Fast requote and vets took care of everything for me. Trupanion paid them and I just made the percentage payment required. Easy and convenient and reliable.
Insurer: Trupanion Canada
By: Sue
You won't be sorry
Always helpful if contacted and speedy payments. We have had Trupanion since our little Chihuahua was just a couple of months old. She is now 13. We are so glad we made the decision to enroll back then. Thank you! Graham
Insurer: Trupanion Canada
By: Donna
Thank You for everything...
Our guy Kirby required an emergency Splenectomy, after which the initial tests revealed he had Splenic Stromal Sarcoma. Additional testing and consults with an Oncologist along with some additional biopsies revealed a Hemangiosarcoma. We were devastated. But, all through out the process as we worked thru the surgery and the tests and the consults, every single time we submitted our claims to Nationwide, we were really very pleased with how promptly they were processed. Nationwide has made the expense/cost side of this experience, easy for us so that we are able to focus and do what is right for Kirby. Thank you Nationwide for truly being there for our pet. You guys are amazing!
Insurer: Nationwide
By: Sunil