Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,105 total
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Best pet insurance company!
So easy to upload invoice online. Prompt no hassle payment.
Insurer: Trupanion
By: Christina
Peace of mind with Trupanion.
I have always had excellent dealings with Trupanion, even though my dog has needed about 8 surgeries in his eleven years. I really appreciate that payment of valid claims is in my bank account within a few days after the claim form has been submitted.
Insurer: Trupanion Canada
By: Susan
Pleased with transaction
pleased with transaction.
Insurer: Trupanion Canada
By: Jo
always an easy experience
always an easy experience
Insurer: Trupanion
By: Julie
you raised my premiums and didn't notify me.
you raised my premiums and didn't notify me. I trusted you with my credit card and you abused my faith in your company, going to the attorney general if my money is not refunded from original agreement.
Insurer: Trupanion
By: John
Excellent service.
Excellent service. Not 10 because have to pay 1st then be reimbursed.
Insurer: Trupanion
By: Celeste
Excellent service
the service we got was excellent and that we don't have to pay up front any more.
Insurer: Trupanion Canada
By: Maggie
Easy as 1, 2, 3!
This insurance is easy to use to find forms, submit & get reimbursed normally with a 30 day turn around. Plus the funds are sent electronically into my account.
Insurer: Nationwide
By: Deanna
Fast and effective
My baby had a terrible month of treatment that ended in surgery and cost me more money than I’ve ever had to shell out at one time. Nationwide processed my claim in about two weeks and I received everything back. I almost cried out of relief when I got the notice. Worth every cent I pay per month for this insurance. Thank you <3
Insurer: Nationwide
By: Katy
So glad we have Nationwide pet insurance.
My dog Callie had to have cruciate surgery and we are so happy we have Nationwide pet insurance to help cover the cost. The surgery and rehab cost over $5000.00. The claim process was easy and payment was prompt.
Insurer: Nationwide
By: Susan