Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,105 total


June 15, 2019

Very happy with Nationwide pet insurance

Decided to get pet insurance due to the expense of a routine vet visit; I couldn’t even imagine what a sick visit would cost! Well, I needed to take my kitty who was very sick. Nationwide insurance was a life saver! I submitted the vet bill and got an immediate response that they received my claim and received the payment within 10 days. Fantastic! I highly recommend Nationwide : )

Insurer: Nationwide

By: Joyce

Useful
June 15, 2019

This was easy

Boy this was easy. Angie's monthly Heartworm Flea and Tick meds. Took me maybe 3 minutes to sign in to your app, take picture of the bill, submit it, and then you directly deposited into my checking account within 2 days. Perfect!! I am very happy with Pets Best!

Insurer: Pets Best

By: Page

Useful
June 14, 2019

Nationwide has made it so easy!

We insure both of our cats through Nationwide and I have been loving how quickly they process the claims and (electronically) deposit my refunds right into my checking account.

Insurer: Nationwide

By: Alex

Useful
June 14, 2019

Quick and Efficient

Upfront with what is covered. Most major medical is covered as long as your pet is checked out when it is young. Process payments quickly!

Insurer: Nationwide

By: Shaunna

Useful
June 14, 2019

Regret not getting insurance sooner on all of my dogs!

I honestly wish I had gotten insurance on all of my other dogs. I have a dog with Addison's disease who I didn't have insurance on, so when we got our Great Dane mix, we knew we had to. I have no regrets! Nationwide has been amazing. It is so easy to submit a claim and electronically receive money. I would highly recommend pet insurance through Nationwide!

Insurer: Nationwide

By: Erin

Useful
June 14, 2019

Great pet service

Very nice service. One inconvenience is you have to wait at least a month! Maybe a change is in effect. My last return money was in a week! Greatly surprise. Hope to stay that way. I pay in the at the front, once the vet let us back home. Please stay in only a week. Thanks.

Insurer: Nationwide

By: Miguel

Useful
June 14, 2019

Nationwide comes thru for Bruno!

Receipt of the claim and reimbursement for Bruno was very quick and we appreciate it. I would like to see Nationwide decrease their monthly premiums. They are higher than other insurance companies.

Insurer: Nationwide

By: Cat

Useful
June 14, 2019

Great experience with setting up the pet insurance

I so far have had a great experience with setting up the pet insurance I only hope that this experience continues if I ever have a claim.

Insurer: Trupanion

By: Caroline

Useful
June 13, 2019

Quick reimbursement!!

AMAZING!! Sooooo easy to submit claims and I was paid back very quickly. Thank you

Insurer: Nationwide

By: Marla

Useful
June 13, 2019

Very happy we have nationwide pet insurance

Very happy with nationwide ,payment received in a good time frame

Insurer: Nationwide

By: Pat

Useful

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