Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,122 total
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Great service and easy to use!
We use nationwide for our Lab, Bear. We wanted to be prepared since Labs have a reputation of chewy everything. We’ve been lucky enough that nothing serious has happened. Of the claims we have submitted, nationwide has been extremely easy to use and has a fast turnaround for reimbursements.
Insurer: Nationwide
By: Kim
Literal Life Saver
Most clinics connect automatically, and there are apps (along with their website) that make submitting claims online a breeze! Pet sickness, especially young puppy sickness is one of the scariest family experiences there is. Having a good insurance company behind you brings relief during sick times and one less major thing to worry about during even healthy times (and coverage for care during healthy, routine times are awesome as well).
Insurer: Nationwide
By: Leo
Excellent PLan!
I researched all plans before choosing Nationwide. Excellent reviews and so very glad we chose Nationwide. Very easy to submit claims and turn around time in processing is very good.
Insurer: Nationwide
By: Laurie
Response and reimbursement was very quick.
We received our reimbursement within two weeks. Appreciate it since the bill was fairly large.
Insurer: Nationwide
By: Carol
Thankful for our insurance!
After our dog decided to eat his favorite stuff animal (tip to tail; it was a fox), he stopped eating and drinking and was in obvious pain. This meant a day spent in a waiting room, an overnight in the doggie ER, and a $1700 bill. The good news is that he's fine. The other good news is that our insurance paid almost all of us with a promptly-received check. Thank you, Nationwide!
Insurer: Nationwide
By: Gina
Easy submission process, quick turnaround and efficient electronic payment(s)
The process of submission could not be easier, and payments are quick and efficient.
Insurer: Nationwide
By: John
Quick and painless!
My dog recently needed TWO root canals and I don't know what I would have done if I didn't have Nationwise Pet Insurance. It was super easy to submit my claim and I was surprised by how quickly it was processed. Customer service was great when I called to ask a few questions and overall I am super happy. Thank you for helping me get Bear the proper care he needed!
Insurer: Nationwide
By: Erin
Quick Payment Turnaround
Thanks to Nationwide for a quick turnaround (4 days) in issuing a check for the $1,500+ bill I had for a recent operation on my golden retriever. It is nice to know that a check was wired so soon after the operation. This definitely helped with getting the bills paid and let us concentrate on getting our boy feeling better.
Insurer: Nationwide
By: Michael
Great job 👍
My only concern is that, we always can't come up with the up front cost of Jack's major health issue and wish you would have the vet office reimbursement instead.
Insurer: Nationwide
By: Angela