Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,122 total
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This has to be one of the easiest claims and payment I have ever received. Wish my health insurance was this fast and easy
We visited the vet on September 29th. I submitted the claim when I got home and the money was deposited into my bank account on October 4th. I wish my insurance was that fast and easy to process.
Insurer: Nationwide
By: Gerry
Nationwide Pet Insurance handled my claim quickly and without issue.
My cat had to have a very expensive procedure and, as promised, after the deductible, Nationwide Pet Insurance paid 90% of the cost. The claim was settled quickly and without issue. Thank you!
Insurer: Nationwide
By: Samantha
Incredibly simple
Had an unexpected Emergency with our pup where he needed to be hospitalized when we were out of town with him. Very simple to submit the claim and no back and forth. Payout was done in less than 1 week. So glad I got pet insurance for our puppy.
Insurer: Nationwide
By: Joe
Always a Happy Experience.
You are the best at paying claims. Fair, accurate, responsive and prompt. Very Happy I entrusted my pets with your Insurance.
Insurer: Trupanion
By: Shella
I'm extremely happy with Trupanion!
Trupanion is quick to respond. Keeps me in the loop. Consistent about what it covers. And is prompt with reimbursements.
Insurer: Trupanion
By: Laura
Trupanion is the best!
I really appreciate your quick response and payment of our claim. We love Trupanion!
Insurer: Trupanion
By: Tamara
Seamless process
So prompt great how seamless the process was the vet's office worked directly with Trupanion and a check arrived shortly afterwards. Better than my health insurance plan.
Insurer: Trupanion
By: Joan
Great
Great experience. Submitted invoice the cheque was received 3 days later.
Insurer: Trupanion Canada
By: Shana
Thank you Pets Best
My Jezzie recently had eye surgery for ingrown lashes and with insurance from Pets Best I only paid $400.00 out of pocket. The claim process was very smooth and the monies were direct deposited into my account. Thank you Pets Best.
Insurer: Pets Best
By: Ann
Prompt
When I took my dog for his yearly rabies, et al, there were a couple of tests done for his previous ailment as a checkup. I sent the entire bill to Pets Best and the extra tests were covered, which is what I wanted. The money due was promptly deposited into my checking account.
Insurer: Pets Best
By: Beverley