Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,105 total
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Awesome Service
the process was fast and easy. there I little that is more reassuring then knowing that money will not keep you from doing the best for my pet
Insurer: Trupanion
By: Kimberly
Good experience filing claim
My claim was received and processed quickly and I received a check soon after.
Insurer: Trupanion
By: Jeanne
Difficult when payments keep going up?
Difficult when payments keep going up
Insurer: Trupanion
By: Peggy
Nationwide pet insurance provided us the coverage we needed in a fast, efficient and easy process!
Good coverage. Fast and easy payment process.
Insurer: Nationwide
By: Sharon
Paid my vet directly
Communication as very quick and the payment went directly to my vet. Very pleased.
Insurer: Pets Best
By: Charlott
Fast & easy
Medication refill. Fast and easy. Direct deposit within the week and the online claims couldn't be easier.
Insurer: Trupanion
By: Nicole
Great customer service & payment to Vet!
Always great service and they take great care to paying the Vet bill in a timely manner!! Wonderful service!!!
Insurer: Trupanion
By: Elona
Trupanion is wonderful
I submitted my claim online and within a few days it was approved and processed for payment. 90% of everything minus the office visit fee was paid for, as my policy states.
Insurer: Trupanion
By: Holly
Emergency overnight stay
I dropped my pet off and she had to stay overnight. By the time I got home I had an email to get her medical history and by the time morning came I was approved. Can't explain the relief of not having to worry about how the bill was getting paid.
Insurer: Trupanion Canada
By: Heather
Ease of use
We newly enrolled in pet insurance for our two puppies. I’m thrilled with how easy it is to post a claim and receive the reimbursement. It’s a relief to have a policy to supplement our pets’ needs!
Insurer: Nationwide
By: Mary