Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,040 total


March 10, 2020

Best Pet Insurance Available

Nationwide is AWESOME! Claims are processed immediately and payment is very prompt. I wish I could use you for my people health insurance! Wonderful customer service- just a pleasure to deal with.

Insurer: Nationwide

By: Miriam

Useful
March 10, 2020

Good service

You were fair, and fast in writing the check to us

Insurer: Trupanion

By:

Useful
March 10, 2020

I felt the experience was very good but received two e-mails prior to payment which were a little unclear .

I felt the experience was very good but received two e-mails prior to payment which were a little unclear . Apparently you needed more info from the Vet but you said not to worry you would contact the vet and after a few days phoned my vet and they seemed to not know anything regarding that. Anyway all came out well in the end and thank you very much.

Insurer: Trupanion Canada

By:

Useful
March 09, 2020

Connie & Alma

very straight forward to understand the policy details easy to submit a new claim quick and accurate payments

Insurer: Healthy Paws

By: Tilson

Useful
March 09, 2020

Nationwide Pet Insurance Has Been A Game Changer For A Lifelong Dog Family

The company I work for started offering pet insurance last year. I jumped a the chance and selected the insurance with the wellness option. I am now in my second year with our 4 yr old lab Murphy and I have had nothing but positive results with Nationwide. Everything is clear and concise. And benefit payments are made in a timely fashion with no issues. And the icing on the cake is that the few times I have had to call customer service (for informational purposes), the representatives from Nationwide always seem like very caring pet-loving people. Thanks for everything Nationwide. You have my highest recommendation.

Insurer: Nationwide

By: Lawrence

Useful
March 09, 2020

Over All Easy

Nationwide has been easy to use once you get through the start-up. I use the app to submit claims. The only thing I would love to see as a change would be to have a card to use instead of reimbursement. But other than that, we've been receiving the reimbursements rather quickly into the bank account. I recommend Nationwide.

Insurer: Nationwide

By: Re

Useful
March 09, 2020

answered my call quickly in regards to an emergency vet trip and assured me I will be covered.

answered my call quickly in regards to an emergency vet trip and assured me I will be covered. also asked how my dog is feeling which is nice

Insurer: Trupanion Canada

By:

Useful
March 09, 2020

Never had a problem with payment for Marley.

Never had a problem with payment for Marley...

Insurer: Trupanion Canada

By:

Useful
March 08, 2020

The best pet insurance!

Figo has been the best pet insurance. It is quick and easy. Payments are taken out of my account monthly and I don't have to worry about my pets!

Insurer: Figo

By: Amanda

Useful
March 08, 2020

There has never been a problem i receiving my discount for the treatment to my ogs

There has never been a problem i receiving my discount for the treatment to my ogs

Insurer: Trupanion Canada

By:

Useful

Compare top pet insurance providers plans.

For puppies and kittens, please estimate your pet's full-grown weight.