Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,122 total
Other Categories
Easy claim process with quick turnaround.
Filing the claim was easy, and the processing time was quick. No complaints, here!
Insurer: Nationwide
By: Dale
the process was easy and fast
as stated above the process was fast and easy
Insurer: Nationwide
By: Kathryn
I've found surprisingly easy-to-file insurance with unexpected quick processing after sending in my itemized bills.
Once I figured out how to navigate "the cloud" and got my account set up, it was very easy to file claims. They were processed within days. I worked with dental insurance for 28 years. Lemme tell you, pet insurance is soooo much easier than people insurance!
Insurer: Figo
By: Teresa
Wonderful customer service and prompt reimbursement.
We are so grateful for your amazing and compassionate customer service as well as your prompt payment. I couldn't be happier. Having the insurance made it so much less stressful during a very difficult time. Thank you from Beau too!!
Insurer: ASPCA
By: Rita
Reimbursement of my Pet's Vet bills is fast and easy because the Vet files our paperwork the day of our visit.
I got our Pet Insurence thru my HCA Employment as a benefit with a discounted rate. No Exclusions, so our 11 yr old YorkiePoo was insured without question. The cat is 5yo, and also insured. Our Vet Files our Paperwork, and we are reimbursed in about 2-3 weeks without any questions, or haggleing with the Insurance Company. Frankly, this NationWide Pet Insurence is better and easier than our Human BlueCross Florida Blue coverage!
Insurer: Nationwide
By: Mark
Great insurance
Fast responds time and fast payment.
Insurer: Nationwide
By: Kersten
No delays
Simple claims process. Lately, claims have been approved in 3 business days with no issues. Very satisfied customer of 3 plus years with coverage for 3 pets. I’d recommend anyone to this company
Insurer: Nationwide
By: Traci
Fast claim processing
I bought flea and tick meds for my dog on a Saturday. Faxed the claim to Nationwide on Monday. By Wednesday, the repayment was in my account.
Insurer: Nationwide
By: Donna
Fast and Easy
Fast and easy claim process. Claim was paid exactly as expected and per the terms of reimbursement and timeline of funds reaching my account.
Insurer: Pets Best
By: Christopher
Great Company
I uploaded the bill from my Vet and heard right away that they were working on it .I received E-Mail the next day that the funds would be deposited in my checking account and it was there the next day. I feel everything went smoothly and I'm very happy.
Insurer: Pets Best
By: Deborah