Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,105 total
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Easy to submit
Easy to submit, was notified when the waiting time was extended and immediately notified when approved.
Insurer: Pets Best
By: Christina
Very easy process
Very easy process to submit the claim and reimbursement sent fast!
Insurer: Pets Best
By: Tracy
Very happy
Submitting a claim is easy, the process is relatively quick and their explanations are helpful. I'm very happy with their service and processing of claims. I also appreciate the direct deposit for any reimbursements.
Insurer: Pets Best
By: Grace
I'm happy!
They pay what they agreed to pay very quickly!
Insurer: Trupanion
By: Lisa
Murdock surgery experience
I immediately faxed my surgery claim for my dog and within few days, I received a confirmation and received the refund within a week. The claim amount was properly process without any hassle, thank you for the excellent service.
Insurer: Trupanion
By: Minerva
It was simple and great
It was simple and great and the turn around time on the actual payment was faster than I expected.
Insurer: Trupanion
By: Jonah
Efficient claim process
Claim done through the vet's office. Fast and efficient transaction.
Insurer: Trupanion Canada
By: Louise
Improved
The turn around for payments of claims has tremendously improved. Thank you for that!
Insurer: Nationwide
By: Ruby
Smooth from start to finish
I had a great experience with submitting my first claim. It was processed quickly and efficiently. The process from start to finish was easy and smooth. I highly recommend Pets Best and we are very thankful we have it for our little Lucy girl!
Insurer: Pets Best
By: Janis