Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,105 total
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probably the most "stress-less" process I have come across in dealing with medical reimbursements.
A very quick, and worry free process in dealing with on-line submitting of paperwork and notifications of claims being processed. The only thing I would suggest, as my cases with my pets, would be to up front inform the pet owner of how the claims are to be processed or categorized for quicker/correct processing. I had all the payment documents but it turned out that they needed to be totaled according to "wellness-care" vs "Injury treatment". This might have be easier to know how or what is the best to submit the claims when they are mixed coming from the vet. Other than that, 2 thumbs up on the service and responses.
Insurer: Nationwide
By: Kenneth
Nationwide Pet Insurance is Top Notch!!
I love that my English Bulldog, Jagger, is insured with Nationwide Pet Insurance. Payment is quick and Customer Service is great!
Insurer: Nationwide
By: Lisa
Happy I have insurance
you are very helpful when i call for ins. questions...and prompt in payment (which helps)
Insurer: Nationwide
By: Marilyn
Glad I got the insurance
I'm very happy with the service it took 3 days from when I submitted my claim and invoice copy to be reimburse. I have recommended to my friends on Facebook of what a great service on having Pets Best Insurance and to consider getting pet insurance as their pets get older, I selected the 90% w/$200 deductible I paid all upfront for my dog's mass removal tumor that cost almost $1000 including the blood work etc and got reimbursed in 3 days 90% minus the deductible which I had pretty much already met from previous vet visit claim I had submitted. Glad I got the insurance.
Insurer: Pets Best
By: Eva
Quick set and payment
Quick service and payment for emergency situations. Great company. Would recommend Trupanion to everyone. I'm grateful to have this coverage.
Insurer: Trupanion
By: Jill
It was effortless to addon to my policy
It was effortless to addon to my policy
Insurer: Trupanion
By: Lydia
It was really easy to get the insurance payment activated
It was really easy to get the insurance payment activated when it was needed. Worth every penny I spend. Thx
Insurer: Trupanion Canada
By: Erin
Excellent company to deal with
Terrific service. Pleasure doing business with. Had one issue regarding direct deposit. Checks were sent to bank, bank never received them. I had to cancel that service. No big deal because a paper check is issued within 2 days.
Insurer: Nationwide
By: Barbara
Great coverage, easy to file claims
We only want the best for Chase and we feel like we've found it with Nationwide. I have had zero trouble filing claims using thew Vitus Vet app, and with direct deposit as an option, I get reimbursed promptly and conveniently.
Insurer: Nationwide
By: Kevin