Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,105 total


June 28, 2019

I love your company!!!

I love your company!!! You processed my claim so quickly. I am very happy with the payment we received. I have told everybody I know that has a pet to get insurance from you!!

Insurer: Pets Best

By: Cheryl

Useful
June 28, 2019

Grateful

I had been ready to cancel this policy as I had no reason to qualify for payments. A representative worked with me to make it more $$ feasible. Thank goodness because I was very grateful to get some reimbursements for a significant vet bill.

Insurer: Pets Best

By: Mary

Useful
June 28, 2019

Fantastic service

Wow, I was impressed by how quick and easy was to submit and get my money back deposited directly into my bank account.

Insurer: Trupanion

By: Adriana

Useful
June 28, 2019

Trupanion is the best.

Trupanion is amazing. My veterinary clinic filed the claims for me, and there were no hassles about needing more info, or missing forms. It was awesome how quickly the claim was processed and money deposited in my account. Thank you, Trupanion

Insurer: Trupanion

By: Ronnie

Useful
June 28, 2019

Good service and prompt payment!

Good service and prompt payment!!

Insurer: Trupanion

By: Russ

Useful
June 28, 2019

Insurance provides piece of mind.

Filing my claim was very easy, the claim was processed very fast and check was received immediately. I have already recommended Trupanion to a number of my friends. Having the insurance has given us piece of mind, knowing that we can afford to provide the care needed.

Insurer: Trupanion

By: Louise

Useful
June 28, 2019

Easy and simple to use

Easy and simple to use and pay out after the deductible is fast.

Insurer: Trupanion

By: Brianna

Useful
June 28, 2019

Best Pet Insurance!

Easy process, quick and efficient and money right in my account. Couldn't be a better experience.

Insurer: Trupanion Canada

By: Elizabeth

Useful
June 27, 2019

Awesome Service

I just wanted to say how impressed I was with the speed of processing my claims and depositing the reimbursement in my checking account. AWESOME SERVICE! I was somewhat reluctant in purchasing insurance but am so glad that I did. Who knew that sixteen months later that Roxie would need surgery? So, so glad that I bought Pets Best, but hoping for no more major injuries! Thanks so much for the great service!

Insurer: Pets Best

By: Cathy

Useful
June 27, 2019

easy to submit review. fast turn-around

Submitting the review was easy. Just took pictures of the receipts with my phone and sent them in. About a week later, the claim was fulfilled.

Insurer: Nationwide

By: Brad

Useful

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