Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,122 total
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Your prompt service processing my claim was excellent.
This was the first time I filed a claim electronically using vetsrus. The app was easy and self explanatory. Nationwide refunded me in a little over a week.
Insurer: Nationwide
By: Denise
Awesome. Very easy to file a claim.
Awesome! Very easy to file a claim. Great customer service.
Insurer: Nationwide
By: Nancy
So simple to submit claims!
It's hard to choose a pet insurance company because there are so many options, I'm so glad I chose Figo! The mobile app is very easy to use and it's so simple to submit claims. Some of my claims have taken a week or two to complete but I've had others that closed within hours. Reimbursement goes straight into my bank account. I love having the peace of mind for our pup's health, I never want to have to decline a needed medical procedure due to cost, and now we don't need to worry.
Insurer: Figo
By: Krista
We have been very pleased with the pet insurance coverage and prompt reimbursement provided to our family dog by Nationwide
We had many pet insurance options available. Nationwide pet insurance was recommended to use by a family friend who also used them to insure their Yorkshire Terrier. We have been very pleased with the coverage and the prompt reimbursement process.
Insurer: Nationwide
By: Priscilla
It’s worth it!
I have been paying into this plan for a year and a half. I’m so glad I made the decision to buy this insurance! Recently my dog suffered multiple herniated discs and lost his ability to walk. Surgery was one of two options with the latter being euthanasia. Thanks to this insurance paying 90% ish (exam fees were excluded) of the total cost I didn’t even have to consider euthanasia. The dog is on the mend and within 5 days the reimbursement was in my account.
Insurer: Healthy Paws
By: Scott
Good coverage bad payment vendor
The service is good I am please with the policy coverage, but the Chase payment method you use is bad and I do not wish to get paper checks its a pity change vendors!
Insurer: Nationwide
By: griselle
The only Pet Insurance to have!
I am so impressed with Nationwide Pet Insurance. We have now been with with Nationwide for a year. They are very responsive with claims and questions. Even when my credit card was stolen and the payment didn't go through, they reached out by email and snail mail to alert me. I had forgotten to update my credit card with them, and most agencies would have cancelled the policy immediately. However I was able to get back as soon as they alerted me with an update without a break in coverage. This is wonderfull customer service.
Insurer: Nationwide
By: Jennifer
Good
All good, was not clear about health records at first time, but when followed up, they explained and was able to get the right records then. Electronic payment option is good.
Insurer: Nationwide
By: Sandeep
So Simple and Easy to Use
The ASPCA Pet Health Insurance plan is so simple to use that it's been a real joy to have. Submitting a claim only takes a few minutes and the company reliably pays out and makes it easy to relax about finances when I should be focused on the health of my dog. I would recommend the insurance to any pet owner and it's certainly worth the investment.
Insurer: ASPCA
By: Benjamin
ASPCA Insurance has been a blessing!
My dog Lexi unfortunately has had more than her share of joint related issues and injuries. Thankfully we have the insurance that enables us to provide the care she needs. I have been satisfied with every claim I have made, from ease of filing a claim to direct deposit in my account. I recommend ASPCA Insurance to anyone thinking of buying pet insurance.
Insurer: ASPCA
By: Jackie