Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,105 total


June 05, 2019

Great

We are very happy we got insurance for our puppy. The 24/7 hotline has been very helpful as has all conversations we have regarding packages and payment options. I have encouraged many of my coworkers to sign up with Nationwide since I have had such a great experience.

Insurer: Nationwide

By: Anu

Useful
June 05, 2019

Payment was in my account very quickly

It was very easy to send the vets bill. I was notified immediately you had received it and payment was in my account very quickly.

Insurer: Pets Best

By: Kathy

Useful
June 05, 2019

Quicker than my own medical

I was very pleased with how quickly I received payment. This was quicker than my own medical insurance processing a claim. Very pleased with the Service provided by Pets Best so far.

Insurer: Pets Best

By: Sherry

Useful
June 05, 2019

I submitted everything online and it was fast and easy!

I submitted everything online and it was fast and easy! My payment was directly deposited into my bank account.

Insurer: Trupanion

By: Jeanine

Useful
June 05, 2019

COVER PREVENTATIVE MEASURES!!

Wish you would cover preventative measures. My dog uses a Seresto collar which would not be covered. It would be cheaper than being treated for Lyme's disease. Also she eats prescription food for urinary issues which is also not covered. I pay almost $65 a month.

Insurer: Trupanion

By: Maureen

Useful
June 05, 2019

Having pet insurance is a great relief.

We really like and appreciate that the insured portion of our vet bill is paid up front and that prior to the event, we know what our final payment will be. Thank you Trupanion.

Insurer: Trupanion Canada

By: Bev

Useful
June 04, 2019

Wouldn’t be short

I think it’s the dumbest thing in the world to pay you money monthly for insurance only to have to come out of pocket upfront then be reimbursed. ALL insurances work in a way that they cover a percentage then you cover the difference, not in your case it’s ass backwards and now MY PET has to wait for a surgery she needs because we have to save up the money first. I will be looking into other options.

Insurer: Nationwide

By: Dennis

Useful
June 04, 2019

Easy to file a claim, quick response and payment

Really please by how easy it was to file a claim, and how quickly I got response and payment!

Insurer: Nationwide

By: Diane

Useful
June 04, 2019

Happy

The app to submit claims is very easy. Most of the claims are generally paid, without much hassle. I am glad to have selected this insurance

Insurer: Nationwide

By: Radha

Useful
June 04, 2019

Excellent service.

I have no problem with the app and have gotten my claims submitted, processed and reimbursed without issues and in quick fashion.

Insurer: ASPCA

By: Christy

Useful

Compare top pet insurance providers plans.