Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

14,122 total


October 02, 2019

The ease of submitting claims is so convenient!!

I have been so pleased with the ease of submitting claims via the app. This results in quick processing and payment of claims. Plus having that added comfort of coverage makes it less stressful when necessary testing is needed.

Insurer: Nationwide

By: Kristy

Useful
October 02, 2019

This insurance is a MUST have!

Having this insurance is such a weight off my shoulders. I am a worrier with an accident prone dog and to know that I am not going to be in a huge financial burden to take him in. He once chewed an electrical cord when I was remodeling, thank God he was ok and it was nothing more than a vet visit, but the cost of the possibility of removing teeth was not a worry in an already scary moment. The submittal process is very easy too. I have had the insurance for 3 years now. I will say that in the beginning getting reimbursed was a little slower than I would have liked but whatever changes they have made in the last 2 years has been great and it is very reasonable amount of time now. I recommend this insurance to everyone!

Insurer: Nationwide

By: Rachel

Useful
October 02, 2019

Peace of Mind...priceless

Nationwide pet insurance is amazing! It brings me so much peace of mind to know that whenever my beloved pup is not feeling well that I don't have to worry about the cost. He is taken care of and on the mend quicker than he can fetch a ball. This insurance is better than my own. Thank you for helping me ensure that my dog is always happy and healthy.

Insurer: Nationwide

By: Michele

Useful
October 02, 2019

My Bill was over 10,000 dollars I submitted the bill was approved in 6 days and I got he check within 10 days of him coming home

They were the best I am so glad my co-worker told me about Healthy Paws. My cat was hit by a car his bills were over 10,000 dollars. When he came home I submitted the bills they reviewed and approved within 6 days WOW!!!!!! I received the check within 4 days after it was approved. I recommend healthy paws for a pet parent. Claims were easy to submit and allowed me time to focus on helping my cat on his journey to recovery. The rates are reasonable and in 1 accident towered what I paid in and they covered 80% of his bills, I was amazed and thankful for Healthy Paws. They even followed up asking how he was feeling!!!!!! I love them!!!!

Insurer: Healthy Paws

By: Carol

Useful
October 02, 2019

Peace of mind when you need it most.

Trupanion handled the claim and settled within 4 days. Was super fast and easy with direct deposit.

Insurer: Trupanion

By: Mark

Useful
October 02, 2019

Simply the Best!

Fast, Excellent service. Love how quickly I get paid for my claims

Insurer: Trupanion

By: Chris

Useful
October 02, 2019

Definitely Recommended

The process is fast reliable and very transparent. The reimbursement is generally in line with my expectations and the money comes very fast into my bank account. It couldn't be more perfect.

Insurer: Trupanion

By: Joerg

Useful
October 02, 2019

Surprised to see the payment in two days !

Surprised to see the payment in two days !

Insurer: Trupanion Canada

By: Shinji

Useful
October 02, 2019

Love my Pets Best Insurance

My claims are done in a timely manner. I am always happy with my payments. My dog has a lot of issues, insurance really helps me out. Thank you for being there for me.

Insurer: Pets Best

By: Mary

Useful
October 01, 2019

Thank God for Pet Insurance!

After saving my dog's life, the best outcome to the whole ordeal, (gallbladder surgery), was pet insurance. 70% reimbursement helped a lot on a $9400 bill. This company is fair and quick in issuing checks, as well as charging a reasonable monthly rate. I'm so glad I chose them to protect my little ones.

Insurer: Healthy Paws

By: Marianne

Useful

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