Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

14,122 total


September 30, 2019

Easy claims, no hassle

Seemless. Able to use VitusVet to just scan the bill and send it in. Money deposited directly into my account a week or so later. Have had no issues with claims. Would recommend!

Insurer: Nationwide

By: Alexandra

Useful
September 30, 2019

Fast, reliable claims experience!

Super fast turnaround! Love Trupanion

Insurer: Trupanion

By: Corinne

Useful
September 30, 2019

Quick turn-around

Very quick turnaround from time of purchase to claim processed and amount deposited into my account.

Insurer: Trupanion Canada

By: Sheila

Useful
September 30, 2019

Purchasing a plan

I had just adopted a new kitten and began to research various plans. After a comparison of rates and coverage, I opted to purchase Prudent Pet. It was easy to do.

Insurer: Prudent Pet

By: Gloria

Useful
September 29, 2019

Reliable service, fast and dependable

I find peace of mind having Nationwide Insurance for my puppy. It's easy to submit claim and receive benefits

Insurer: Nationwide

By: Valerie

Useful
September 29, 2019

Best insurance company offerings and service for any pet

Nationwide pet Insurance for my Papillon is the best investment I have made in years. Claims are processed almost immediately, payment is made through their bank to my bank account with my authorization each time within days. No hassle or delays on claims like with some other companies. Premium just went up about 20% after 2 years but I have saved thousands thanks to your coverage. (Get the wellness coverage option - well worth it). Thank you Nationwide Pet Insurance for taking care of my pet... and me as well.

Insurer: Nationwide

By: Douglas

Useful
September 29, 2019

Easy Peasy

Easy Peasy

Insurer: Trupanion

By: Dayle

Useful
September 29, 2019

Fast and easy!!

So easy and they process it so quickly and without any hassle!

Insurer: Trupanion

By: Mary

Useful
September 29, 2019

Peace of mind

Submitting my claim online was easy and convenient. Gives me peace of mind knowing that I have pet insurance if my pet gets sick.

Insurer: Trupanion Canada

By: Juli

Useful
September 28, 2019

Great customer service!

Received action and payment on my claim in about one week. Wow!

Insurer: Nationwide

By: Cheri

Useful

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