Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,047 total


February 14, 2020

Great Service!

Excellent service as always! Great company! I have been a customer for many years - always efficient and accurate service - no problems with claims ever!

Insurer: Trupanion Canada

By: Lorrie

Useful
February 14, 2020

Excellent Service

I am always happy with my Trupanion claims experience. It is easy and fast to file a claim on line, and the payment is quick too.

Insurer: Trupanion

By: Marie

Useful
February 14, 2020

Kobe - French Bull Dog!

Just submit the bill, once they review it they repay immediately. Hassle-free. Just wish the office visits were covered too.

Insurer: Trupanion

By: Christine

Useful
February 14, 2020

This company has been wonderful with paying claims.

This company has been wonderful with paying claims. I recommend them to everyone looking to get pet insurance.

Insurer: Trupanion

By: Patricia

Useful
February 14, 2020

Very happy with Trupanion!!

The process is so easy and payment so fast that I will always have my pets insured.

Insurer: Trupanion

By: Bob

Useful
February 14, 2020

Trupanion is great

I paid at the vet, signed the Trupanion form, and everything else was handled. As always, the Trupanion team were fast and responsive. I recommend the service to every pet owner I know or meet

Insurer: Trupanion Canada

By: Rory

Useful
February 12, 2020

It is easy to work with Trupanion!

It is easy to work with Trupanion!! My vet sends my Bill's directly to Trupanion and within just a few days Trupanions portion is deposited directly into my bank account ?? no extra work on my part. The couple of times I did have a question it was easy to reach and speak to a representative and my questions were answered quickly. Everyone I have talk to was very professional and caring ?? I highly recommend Trupanion to any pet owner

Insurer: Trupanion

By: Lynne

Useful
February 12, 2020

SUPER EASY claims

It is always easy. Now that I upload bills and receive payments into my bank account it is SUPER EASY. Thank you Trupanion

Insurer: Trupanion

By: Eileen

Useful
February 11, 2020

Abigail, Golden Doodle surgery.

Fast claim payment for an online submission.

Insurer: Trupanion

By: Catherine

Useful
February 08, 2020

Trupanion was the only insurance for me.

Trupanion is Great my vet sends in my paper work before I leave the office and within a week I get my 90% put right back in my checking account.

Insurer: Trupanion

By: Peter

Useful

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