Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,105 total
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Offers direct deposit
I was notified of the claim status within a few days. Payment was directly deposited to my bank account very quickly . No waiting on the check to come through the mail or trip to the bank to deposit! And Tiger is fully recovered! WIN- WIN!
Insurer: Pets Best
By: Lisa
Love Trupanion
easy to submit a claim, friendly phone support and quick payment.
Insurer: Trupanion
By: AMY
Quick, efficient claims processing!
Claim was sent through the vet and processed super fast, reimbursement also super fast! Thank you!
Insurer: Trupanion Canada
By: Connie
Fast Approval
Reimbursement was quick and easy.
Insurer: Trupanion Canada
By: Samuel
Excellent Servie
My dog was sick for the first time and I was so anxious! My dog's loves our Vets at Southborough Ma and they determined what his issues were and you company's payment was generous. I am glad I went, and I am glad I signed up with you!!! I will make sure I let my friends with dogs to sign up too!
Insurer: Trupanion
By: Virginia
Sunny and I partnered with an excellent insurance company.
You have been there for SUNNY & me each time we needed you, Even though I have a direct deposit from my social security account to an account for sunny health, Your refund each time Sunny has been ill, goes back into Sunny's account to help again, for his next illness. This helps me keep out of debt. (thank-you) Nationwide/VPI. Sunny & I greatly appreciate the help and PEACE you have bestowed in our home. Thank-you again, Eunice. p.s. Sunny is doing real good now, and is enjoying his daily walks, and play time again. I recommend you constantly, but until I tell them my story not many listen. I never leave my name, as most people are too anxious & busy.
Insurer: Nationwide
By: Eunice
Great customer service.
Easy to enter a claim online. Got response within 2 days. Fast payment.
Insurer: Trupanion
By: Richard
Quick & Easy !
So quick and easy. My vet submitted claim on line, directly after my appointment. Had the check within a week!
Insurer: Trupanion
By: Laura
My dog survived thanks to Trupanion!
It was quick and they direct billed so I only had to pay my share!
Insurer: Trupanion Canada
By: Angela