Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,122 total
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Awesome
Cannot day enough Good things about this pet insurance. It has more than paid for itself in the 7 years our fur baby has been covered. Claim process is quick and easy. Payments are fast. They have never turned down or question Ed any claim we have sent in. Plus they have vet pay which makes claims even easier. I would recommend this company for pet Insurance over all others out there!
Insurer: Trupanion
By: Janie
Good insurance for piece of mind when accidents occur
You know the old saying "You never know how good your insurance is until you need it" or something like that. I have had Nationwide Pet Insurance (offered through my employer) for 4-5yrs. First time that I had a claim for Medical coverage. Filing a claim online was easy, they covered the claim minus the deductible, and the reimbursement was fast. The overall experience was great! I have contacted Customer Service a few times over the years and they have been professional and helpful.
Insurer: Nationwide
By: Michael
I couldn't ask for a quicker turnaround on getting reimbursement!
It's so easy to submit claims and Nationwide sends the checks out so quickly. So happy I chose Nationwide over competitors.
Insurer: Nationwide
By: Stacey
Very easy to file claim
Good company to pay claims fast
Insurer: Nationwide
By: Brenda
Claim was paid quickly
We took out dog to the Vet for her Annual Checkup ... Thankfully her check up went well... I filed a claimed VIA the App And received the check a couple weeks later... The claim process has seemed to have speed up.. As it used to take a LOT longer to receive the Check
Insurer: Nationwide
By: Glen
Quick easy claims with no hassles
Getting nationwide pet insurance is one odd the best decisions I've ever made in regards to my pet.... I just take a picture of my vet bill and submit my claim through the vitus vets app... literally 5 pushes of a button and my claim is submitted.. my claim is usually processed and paid in 2 weeks...
Insurer: Nationwide
By: Jake
Clementine
I didn't even realize I could submit a claim for our cat's fatal lymphoma until we were moving out of the country and therefore discontinuing coverage. The person who updated my mailing address encouraged me to submit the claim anytime. The process itself couldn't have been more simple, and the claim was resolved/explained/paid very quickly - within about a month from submission to payment.
Insurer: Pets Best
By: Tara
necessity
Every pet owner should have this insurance. It will save you money in the long run. It’s easy to start a claim with quick reimbursement.
Insurer: ASPCA
By: Maria
Excellent
The claim was filled and submitted by the vet's office. The amount that was claimed was paid within a short period and was appropriate.
Insurer: Nationwide
By: Indira
Simply THE BEST!
When it comes to your pet if you do not have kids you think of them as your kids. The last thing anyone wants to worry about is the financial burden that can come in times of medical needs. Healthy Paws made that a minimal worry for my family and I. The ease of filing a claim, the follow up, and constant communication are testaments to how wonderful of a service they provide.
Insurer: Healthy Paws
By: Ernest