Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,105 total
Other Categories
Very pleased
Very friendly folks to work with. Payments made quickly. Faxes work well. Happy Customer. Love my Auggie as he is my fur child.
Insurer: Nationwide
By: Ruth
Wellness check for Charlie
Your service was great, no problems at all. Received reimbursement check promptly.
Insurer: Nationwide
By: Lonnie
I love my pet insurance!
Thanks for making it so easy for my vet to submit claims and then for your rapid response reimbursing me!
Insurer: Nationwide
By: Diane
Excellent customer service and fast response
Love Nationwide! They were so fast with payment when I submitted the claim. I am glad I can count on them as my Narnia is getting older and is needing more and more health care.
Insurer: Nationwide
By: Sonja
Payment within a week
I received my payment within one week. Thank you for making the submission process so easy.
Insurer: Pets Best
By: Pamela
Great claim submission
Easy peasy. submit, confirm submission, claim processed, check received. Couldn't be easier , only missing direct deposit!
Insurer: Trupanion
By: NANCY
Super quick service
Super quick response and payment for the claim we put in took less than a week
Insurer: Trupanion Canada
By: ANGELA
Well worth it!
Very easy to use. Well worth it. And you get reimbursed fairly quickly!! This is my first time ever getting pet insurance and I will now get for every pet in the future.
Insurer: Nationwide
By: Jamie
Awesome service
Whenever I enter a claim through nationwide pet insurance usually it takes me less than one minute through the app and claims are always processed quickly. I love how the claim breakdowns are easy to understand and if there is an issue, or if I am unsure if I can process a claim, the customer service has always been super friendly and knowledgeable. I am happy I made the switch.
Insurer: Nationwide
By: Gina
Submitting a claim was easy and payment was prompt with no hassles
Nationwide took care of my claim quickly and efficiently. They paid 100% of the bill after my deductible. No complaints at all.
Insurer: Nationwide
By: Lizette