Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,105 total
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It was easy to upload my files
It was easy to upload my files to submit. I heard back from my claim in a timely manner. The direct deposit was also timely. Overall great experience.
Insurer: Pets Best
By: Richard
It couldn't get any easier.
Payment goes directly to my vet. Claim is settled before we leave the office
Insurer: Trupanion
By: Anne
Happy Tails
Submitting claims has always been very simply and quick and the staff have always been helpful when I have had questions
Insurer: Trupanion Canada
By: Robyn
My 5 star review of Embrace for my two dogs.
When my dog Daisy had to be hospitalized for two days; Embrace was very timely in sending their reimbursement coverage. Unfortunately, my Daisy dog passed away. I have an older Yorkshire terrier rescue dog now. Because of my past experience with Embrace-I immediately got my dog Walker Embrace coverage. This time I also have Embraces wellness coverage. After Walkers yearly wellness checkup; Embrace was once was again, quick to send their reimbursement. I recommend getting the yearly wellness reimbursement-covers up to 250.00 a year for regular/routine wellness expenses. Btw, the staff are very nice-they sent me a card when Daisy passed on.
Insurer: Embrace
By: Randy
Thank you Embrace for your prompt…
Thank you Embrace for your prompt payment in the unfortunate incident with my pup. It was so easy to file the claim and I was able to set up payment directly into my account. It is traumatic when your pet has an accident, but what a relief to have health insurance to help with the vet bills. Thank you
Insurer: Embrace
By: Grace
Embrace pet insurance has been great!
Embrace pet insurance has been great! Our puppy had to go to the vet quite a bit. The claim submission process is so easy. Whenever I’ve had a question, Embrace’s customer service has been phenomenal! And, probably most importantly, our reimbursement came quickly and as expected! Thank you Embrace!
Insurer: Embrace
By: A
So grateful for our embrace policy
So grateful for our embrace policy! When our dog, Beesly, suffered a severe herniated disc, she required emergency surgery that we were able to provide for her thanks to our insurance coverage. Claim submission was quick and easy, and we received payment in a timely fashion.
Insurer: Embrace
By: Jennifer
So grateful for Embrace!
I purchased an Embrace insurance policy for my dog (a 25 lb terrier) 3 months before she turned 5. I had hesitated about pet insurance because my dad was a veterinarian so I didn’t pay for pet healthcare at first, and then when I left my home state I just couldn’t make sense of the various policy choices. My new veterinarian at the time recommended Embrace and I am so thankful she did. My dog developed a rare tumor in her leg in 2016 that required specialist surgery and 18 rounds of radiation and a lot of follow-up care. This year, my dog tore the cruciate ligament in one of her legs. Thanks to my Embrace policy, I was reimbursed 80% of my 2016 $7,500 costs and my 2019 $3,000 costs. Without Embrace, I would have had to have made some very difficult financial decisions. Thanks to Embrace, I celebrated my dog’s birthday with a theme this year of “8 years with all four legs!”
Insurer: Embrace
By: Addie’s
There had been so much negativity…
There had been so much negativity lately about pet ons insurance companies. But I have had Embrace Pet Insurance for 4 years now, and I just addedmy 4th pet. If you every have to use this service, they are more than fair, and fast on payment I would. and would recommend this insurance to anyone with a fur child Thank you Embrace
Insurer: Embrace
By: Connie
As always Embrace covered my visit to…
As always Embrace covered my visit to the vet with my dog Cody. He had a hot spot which was becoming infected due to playing with the new puppy and the rough housing. The reimbursement came quickly like it always does.
Insurer: Embrace
By: Rita