Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,122 total
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Useful insurance. Easy to enroll and claim.
Premium was reasonable and it was easy to sign up. Our cat, Chubbs had a small accident when he leapt off a ladder and ladder fell and hit his leg. He was limping a little and we brought him to the pet hospital immediately and we had no worries about what can be covered etc because we knew Nationwide will cover most of it. The claim process was simple and quick. This is also one of the few pet insurance to do wellness claims as well.
Insurer: Nationwide
By: Soon
Great Customer Service
Filing a claim was easy. Received payment super fast! My dogs are very important I am grateful to have good insurance!
Insurer: Nationwide
By: Lisa
Great service!
Always painless process!
Insurer: Nationwide
By: robert
Easy Peasy
I use my wonderful vet office to help submit claims and have had no issue. Very simple and easy!!
Insurer: Nationwide
By: Lauren
Captain Ahab's last stand
as expected there was no activity on my 2 year account until the end, Captain got suddenly sick in October and even though we tried to fix him, he declined quickly and had to be euthanized in November. Submitting my claims was easy, I haven't had any customer service issues to even comment on. I have not yet been paid, but the process takes a few weeks, it isn't December as of this review.
Insurer: Nationwide
By: Scot
A breathe of fresh air.
I am very happy I was recommended to Healthy Paws Pet Insurance from my supervisor at work. He said they are a godsend and after getting insured and then finally having to use the insurance, yes, I can see why Healthy Paws Pet Insurance is an angel in disguise. What happened: My 2 year old German Shepherd chipped her tooth while playing (it was totally mine fault how she chipped her tooth). I called up Healthy Paws Pet Insurance and they were VERY helpful, friendly, and understanding. I ended up getting a root canal for my baby girl and after filing the claim, which was SUPER easy, I received my payout and I honestly cannot believe how painless it was. Well, painless for me. I am sure my puppy (she will always be my baby puppy furever!) appreciated getting her tooth fixed. She had to wait about a month and a half before she had her surgery. Although she did not exhibit any discomfort, I was getting concerned if she felt any pain. Nonetheless, what a breathe of fresh air. No more stinky dog breath as she is able to brush her teeth again!! Healthy Paws Pet Insurance, we love you lots!
Insurer: Healthy Paws
By: Farm
Expedient, user-friendly, worthwhile investment.
Very easy to file a claim, quick turnaround on receiving funds. Really like the electronic transfer of funds.
Insurer: Nationwide
By: Alessandra
Speedy
Had my 8 month old shihtzu spayed, blood work done and puppy tooth removed while she was under anesthesia. I bought pets best insurance as I am totally union. Pets best paid for most of her vet bill and that was like a reimbursement of half the insurance. Bella is a very active little shihtzu and I'm so very happy to have her covered by pets best. I compared different pet insurances and pets best is the best choice. Sending in the bills and reimbursement was simple and speedy. Keep up the great work.
Insurer: Pets Best
By: Carol
So convenient!
Very easy process! Completed in less than 5 mins after leaving my dogs routine appointment.
Insurer: Pets Best
By: Laura
Great insurance!
Never had any problems getting paid for claims turned in.
Insurer: Nationwide
By: mary