Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,105 total
Other Categories
Easy, Online Claims Process
Nationwide has a great online claims process, and they review claims very quickly. Easy to use, great support.
Insurer: Nationwide
By: Eddie
We're so grateful for Nationwide pet insurance
We are so grateful for Nationwide! They took financial care of us when our sweet kitty had some unexpected issues. Great customer service and quick payment - much appreciated!
Insurer: Nationwide
By: Allison
Prompt
I was impressed as to the ease of submitting my claims and the promptness of the payments on my claims. I was a bit concerned that my claim would be denied because my ‘girl’ is so young and ill. They asked a couple of questions to clarify my claim and then it was paid.
Insurer: ASPCA
By: Katy
Routine checkup
Nationwide (formerly VPI) has always been very easy to deal with.....claim submission process is simple, they keep you updated during the process, and you can receive payment electronically. No complaints.
Insurer: Nationwide
By: Daniel
Great service for your pets if you love them.
Fast processing of claims, greatly reduces cost of vet services.
Insurer: Nationwide
By: Thomas
Quick turnaround for processing claim
The claim submission processes is very easy and I received a direct deposit within 7 days of submitting my claim.
Insurer: Nationwide
By: Ryne
Claim Review
You all were so prompt in reviewing our claim and processing payment. This surgery, while essential for Vino's health, was unexpected and knowing that we would be reimbursed to what our policy allows was amazing.
Insurer: Nationwide
By: Shelley
Claim ease
Great, fast service. Very easy to file a claim.
Insurer: Nationwide
By: Jackie
Great Company
Easy claim process, quick payment, & wouldn’t recommend another company to cover your pets expenses.
Insurer: Figo
By: Ryan
Nationwide Pet Insurance Rocks!
Thank you for your efficient and speedy claims process following Cody's surgery. That unexpected expense burden was lessened with the ease and expediency of your service. We're happy to report that Cody is back to his rambunctious self, just as a 16-month old Golden Retriever should be.
Insurer: Nationwide
By: Colleen