Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,493 total
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Both Jen & Summer were excellent!
Both Jen & Summer were excellent!
Insurer: Furkin
By: Jessica
?????VERY good company responsive and helpful.
?????VERY good company, responsive, and helpful. Look forward to a long relationship with this company. Christine
Insurer: Trupanion Canada
By: Christine
Fantastic customer service
Because I had the best customer service ever
Insurer: Trupanion Canada
By: Stephen
Thank you Trupanion!!
Trupanion made a stressful pet emergency MUCH less stressful! Speedy and clear claim experience with direct billing was really helpful! Thank you Trupanion!
Insurer: Trupanion Canada
By: Dana
Always exceptional customer service
Always exceptional customer service
Insurer: Trupanion
By: Russell
Highly recommend Trupanion
Claims are always paid promptly. Trupanion has given us such peace of mind while dealing with our pup's ailments and it is very much appreciated.
Insurer: Trupanion
By: Beverly
Trupanion came through
My vetâs office and trupanion handled it all and made a difficult and emotional situation a bit easier. Iâm grateful.
Insurer: Trupanion
By: Robyn
Great experience. Super easy.
So easy!
Insurer: Trupanion
By: Kerri
Great customer care
This was the best telephone sign-up experience I have ever had! The phone was answered promptly by a live human who spoke clearly and was very knowledgeable about the product. He was courteous, and answered all of my questions.
Insurer: Trupanion
By: Virginia