Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,493 total
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Service courtois et rapide.
Service courtois et rapide.
Insurer: Trupanion Canada
By: B?tina
Very nice and helpful
Very nice and helpful
Insurer: Trupanion Canada
By: Wanda
Always good service great coverage
Always good service, great coverage
Insurer: Trupanion
By: Maureen
Kristie's parent
Always om time and dependable!
Insurer: Trupanion
By: Franklin
Great customer service
Great customer service
Insurer: Trupanion
By: Ruth
I can breathe easier with this coverage!
I can't say enough good things about Trupanion. My dog is getting older and I have had some claims. They are handled very quickly. I am very happy that I have pet insurance and happy that I chose such a great company.
Insurer: Trupanion
By: Randee
Review
I love being part of the trupanion family. We are utilizing the insurance now that Zeus is Older and starting to need it. That being said your reimbursement process is good but it's disheartening that I've now paid over 20,000 dollars to trupanion through the life of my pet and you keep raising my rates to the effect of 30 dollars this coming July. The economy effects everyone including business but customer loyalty should have some weight on decisions to raise rates on a person who's pet is going through cancer or another life threatening illness. The automated age to breed metrics currently being used seems hartless.
Insurer: Trupanion
By: Tony
The best decision I ever had
I really recommend Trupanion 100% the staff resolve the claim fast and efficient
Insurer: Trupanion
By: Leticia