Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,088 total
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Very easy to submit the claim for my…
Very easy to submit the claim for my sick fuzzy son. Met Life quickly processed & sent a check!!
Insurer: MetLife
By: customer
Quick, efficient and transparent
MetLife is quick and efficient processing my claims. They are transparent and I appreciate the ease of their online/mobile platforms!
Insurer: MetLife
By: customer M
Very helpful
Rebecca helped me when I called in to ask questions. She was very helpful and explained things perfectly. Rebecca made choosing Prudent easier. The website was easy to navigate.
Insurer: Prudent Pet
By: Melissa
Amanda is Terrific!
Amanda was so friendly and helpful, and addressed all my needs. Thank you!
Insurer: Fetch
By: Zsuzsi
The representative assisting me was…
The representative assisting me was very friendly and helpful.
Insurer: Nationwide
By: Julie
Metlife always provide excellent care…
Metlife always provide excellent care and quick turnaround with claims. Metlife is upfront with any changes to their policies.
Insurer: MetLife
By: Kim Atkins Parker
METLIFE BEST PET INSURANCE
Excellent customer service and reimbursed quickly. MetLife CARES!!!!!!!
Insurer: MetLife
By: Stella Alvarez
Having MetLife insurance is made it…
Having MetLife insurance is made it convenient to take care of my dog and her healthcare needs. The app is extremely easy to use and I appreciate the coverage.
Insurer: MetLife
By: customer
Very easy to make a claim and very fast…
Very easy to make a claim and very fast response.
Insurer: MetLife
By: customer